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This is an intermediate level course. After taking this course, mental health professionals will be able to:
This is the second component of the course entitled Spousal Abuse: Applied Assessment, Detection, and Intervention Strategies. The intervention strategies described in this component supplement and elaborate upon the strategies described in the initial 3-hour course (Spousal Abuse I: Assessment, Detection, and Intervention Strategies). If you have not taken the first course, I recommend that you do so. The concepts presented in that course are essential for treatment providers. In addition, this course will be more meaningful if you have taken the first course, and the concepts and terminology in the pages to come will be easier to follow. Further, some individuals, (e.g., California psychologists), will find that the first course addresses issues such as assessment and same gender abuse dynamics, which satisfy the CE requirements in spousal abuse for their Boards of Psychology.
The cognitive-behavioral strategies in the pages that follow greatly enhance the treatment plan introduced in the first spousal abuse course. They are an integral part of our dedicated counseling program for spousal abuse, where they have shown their worth over many years. More to the point, they help our clients stop verbal and physical abuse. In addition, individuals taking course one and the present course will satisfy the 7-hour continuing education requirement in spousal abuse of the California Board of Behavioral Sciences.
The intent of this course is to provide practical, applied treatment strategies for spousal abuse. The strategies presented here are not the only way to approach the issue. Be assured, however, that these strategies evolved over many years of actual work with abusive clients; in the counseling room, they have shown themselves to be effective. If counselors are humble enough to listen to their clients, they will tell you what the relevant treatment issues are. Moreover, they will tell you which strategies are effective in addressing their issues, and which strategies are not effective. Through trial and error, and by listening carefully to their feedback, these strategies gradually took form.
I am happy to respond to questions or comments about the treatment strategies presented in this course. You may contact me here. You may purchase my treatment manual by clicking on The Choices Program: How to Stop Hurting the People Who Love You.
Listening to clients can force a counselor to reconsider his or her assumptions about things. In the early years of my practice, I earnestly subscribed to the Duluth model (or, to be fair, to the Duluth model as it had been explained to me in spousal abuse seminars). The Duluth model was the dominant treatment model of the time. Many still regard it as the treatment model of choice for spousal violence. Over time, I began to question two of my widely held assumptions. I assumed that men hit women; the converse – the notion that women hit men–was so rare as to be unimportant in the overall scheme of things. If women did hit men, I believed, it was probably in self-defense. Secondly, I assumed that spousal abuse was all about power and control; men engaged in spousal abuse in order to maintain control over women and maintain their status in a patriarchal society. Listening to men and women describe their abusive incidents, however, eventually led me to question both assumptions.
I say “eventually” because the shift in my thinking took time. In some cases, the Duluth assumptions were correct; men were clearly the abusers, and they clearly abused to maintain control over the women in their lives. For example, in reply to the question, “Why did you slap your girlfriend,” one client replied, “Because she didn’t do what I told her to do!” The “power and control” model easily accounted for his abusive conduct toward his girlfriend. Many times, however, the model accounted for only a portion of the problem. Joe was a good example.
Joe entered counseling expressing deep remorse and guilt for his abusive conduct toward his wife. He presented as jovial, eager to please, and somewhat self-depreciating. He characterized his seventeen-year relationship with his wife as one in which he was constantly striving to “keep her happy.” Joe’s wife was often verbally abusive to him. Although she was much smaller than Joe was, she frequently embarrassed him and humiliated him in front of others. She had slapped him from time to time, but her physical aggression was less frequent.
Joe did not retaliate for the abuse, either verbally or physically, for seventeen years. Indeed, he never even stood up for himself. When asked about his submissive behavior, Joe talked about his physical appearance; he was extremely overweight. Joe explained, “I was afraid to say anything back to her because I was afraid she would leave me. I’d be alone. No one else would want to be with a guy who looks the way I do. I’m just lucky that anyone wants to be with me.”
One day, Joe and his wife were retrieving their luggage in an airport after a long and tiring flight. It was a hot summer day, and Joe sweated heavily as he struggled with all of their bags. His wife was angry about something, and she was giving Joe an earful as he struggled along. Joe kept silent. “Then something happened that’s never happened before,” said Joe. “My wife said, ‘I’m going to the car and leave you here, and you can find your own way home!’”. Suddenly, Joe just did not care anymore. He dropped the bags with a “plop” and punched her in the face, knocking her to the floor. “There was a policeman standing right there watching me,” said Joe. “I saw him, but I didn’t even care.” (The officer who witnessed the assault produced a nightstick and, needless to say, Joe soon cared a lot.)
In counseling, Joe described sincere feelings of shock and remorse for his behavior that day. “Teach me everything you can, Doc,” pleaded Joe. “I NEVER want to do anything like that again!” Power and control issues played a role in Joe’s incident, but it would be overly simplistic to ascribe the incident to control issues alone. Joe’s lack of assertiveness, self-devaluation, and insecurity played a large role. Passivity in the face of his wife’s abusive behavior may have encouraged more of the same. Effective problem-solving skills were lacking. Most striking of all is the shift between long periods of passivity and brief but violent episodes of aggression.
Joe is not the victim in this case. Nothing justifies or excuses his abusive and violent conduct; as indicated in the first course, Joe has to assume full responsibility for his behavior if he is to make progress. However, I do want to stress the variety of issues - in addition to power and control - which counselors often need to address over the course of treatment for spousal abuse.
Counselors also need to be open to the possibility that women get violent too, and for the same reasons that men do. Think of spousal abuse as a human problem, rather than a gender-specific one. The following vignette describes Maria, an immigrant from an Asian country. Her issues are similar to those of Joe.
Maria came to America to marry. Her marriage, arranged by her family, was to a man many years older than she was. By Maria’s report, it was never a loving relationship. Her husband never hit or physically abused Maria, but he frequently insulted and verbally humiliated her, both publicly and privately. Although she was unhappy with the marriage, she believed that she had no alternative to making the best of it. Given her cultural and religious values, she believed that divorce was unacceptable. Like Joe, Maria passively submitted to her spouse’s verbal assaults.
As Maria cooked dinner one evening, her husband sat at the kitchen table. He began to harangue her, his words growing more cutting as he talked. Maria was doing some cutting of her own. She was chopping carrots, listening to him drone on and on. For the first time in her marriage, Maria crossed the “I don’t care” line. She turned, flung the kitchen knife at her husband, and then stared in disbelief when it struck solidly in his abdomen – a professional knife-thrower could not have done better. He slumped to the floor, the kitchen knife protruding from his stomach and his blood soaking the floor. The husband survived; he filed for divorce while Maria served time in jail.
The relevant treatment issues in Maria’s case closely mirror those of Joe.
Her lack of assertiveness, her passivity in the face of overt verbal hostility from her partner, and the absence of effective problem-solving are most striking. Again, as in Joe’s case, one finds the shift from long periods of passivity to a brief, violent episode of aggression. An imbalance of power in the relationship is also apparent, but it is one of several relevant treatment issues.
Janet was a strong and athletically-built woman. As a client, she presented with a different set of issues. Janet’s childhood and adolescence were characterized by violent acting out. Physically aggressive to her peers, she often initiated physical fights. Due to the frequency and severe nature of her assaults on others, she spent time in juvenile hall as an adolescent, and served time in jail on numerous occasions as a young adult. During one jail term, she said that she had “found Jesus.” She saw the light, she told those around her, and intended to start a new life, a Christian one, upon her release.
True to her word, Janet attended church regularly after her release. In time, she met a fine Christian boy and they soon became a couple. Janet’s new life was very satisfying to her; things were going splendidly. She read the Bible with her new boyfriend, attended church regularly, and kept the terms of her probation. In time, however, the rose on her new relationship faded; she started to argue, and then to verbally quarrel with her boyfriend. It is unlikely that the young boyfriend had ever met anyone quite like Janet in his circle of friends at church, and he could not have known how ill-advised it was to fight with her.
One day, a verbal quarrel led to a push. The boyfriend pushed Janet back. Janet pushed harder. The boyfriend intended to push Janet again, but as he came near, Janet placed him in a headlock. They flailed around the living room, the boyfriend trying to break free and Janet tightening her grip. The harder the boyfriend struggled, the angrier (and less Christian) Janet felt. Then she saw his ear. She bit it.
Several months after the incident, and after serving another jail term, Janet described what happened next. “Dr. Adams,” she said, “it was awful! I could feel my teeth go right through his ear, and then the ear came off in my mouth! I spit it out. Blood was everywhere. The worst part is, the doctors couldn’t sew his ear back on. We never even found his ear. While I was trying to stop the bleeding and I was calling 911 . . . well . . . the dog ate it.”
What are the salient treatment issues in Janet’s case? The presence of a conduct disorder comes to mind, and ruling out the possibility of a personality disorder seems warranted. Janet is also distinguished from most of my clients in that her aggressive and violent conduct is generalized, rather than specific to the domestic relationship. Once again, power and control issues are one of many deserving of consideration in a treatment plan. Issues the dog may have are beyond the scope of this course.
One might easily assume that all treatment models for spousal abuse would give the detection and treatment of pre-existing psychiatric disorders a high priority. Unfortunately, it is my experience that this is not always the case. Some treatment models may over-emphasize the issue of “inequality” and “power” in relationships; as important as those issues are, they fail to address relevant psychiatric issues to the detriment of clients and victims alike. Put another way, some treatment models may follow a “social” model (re-socialization) in cases that call for a “bio-psycho-social” model. Do not make this mistake. Concurrent therapeutic and medical intervention for pre-existing disorders is an essential component of spousal abuse counseling for many clients.
Mike, an early client of mine, provides an excellent illustration of the importance of multiple intervention strategies in cases of spousal abuse. Mike made good progress in his early stages of counseling. I met his wife and children when they picked him up after his sessions, and his wife made a point of telling me how happy she was with the changes she saw in Mike. Mike was proud of his progress, and optimistic that he had put his abusive behavior behind him. Unfortunately, everything changed several months into his counseling.
Mike’s demeanor grew sullen, and he became increasingly irritable and uncooperative. He was easily agitated, argumentative, restless, and pessimistic. Nothing pleased him. His dark transformation was so sudden and pronounced, so unlike Mike as I had come to know him, that I pulled him aside after a counseling group. When questioned, Mike eventually disclosed that he was under a doctor’s care for a psychiatric disorder, and that he had stopped taking his medication. For reasons of his own, Mike failed to disclose this information during his intake. We addressed the issue of medical non-compliance, and the problem seemed to be resolved. Mike soon returned to his familiar ways. He was cooperative, productive in his sessions, and he made strong progress in his counseling program. By all accounts, Mike made excellent progress in spousal abuse counseling; he had been an exemplary client.
I lost touch with Mike after he completed his spousal abuse counseling. More than a year later, someone laid a newspaper clipping on my desk. It was about Mike. Mike had a verbal confrontation with his wife, the article said. According to the neighbors, she demanded that Mike leave the house. The evidence indicated that Mike started to pack his clothes, but for some reason he stopped. Instead of leaving, he retrieved a gun and shot his wife. He then turned the gun on his children. None of them survived. Mike then took his own life. The article reported that Mike’s neighbors knew that he was off his medication again; they could tell that by the way he was acting.
In presenting these vignettes, it is not the intent to belittle treatment models for spousal abuse centered upon establishing equality between genders and addressing men’s power and control issues. In California, where I practice, many counselors in the field adhere to these models with an almost militant zeal. Sometimes power and control issues are extremely important. In many cases, however, power and control issues are not the only, or even the most salient, factors in spousal violence. Some of my colleagues may brand me a heretic, but I am going to say it: it is not always about power and control.
As some readers may have bypassed the first spousal abuse course, and others may have taken it some time ago, I want to begin by reviewing the basic treatment approach suggested in Spousal Abuse I: Applied Assessment, Detection, and Intervention Strategies.
In the beginning stages of counseling, the client’s primary goal is to “stay in The Box,” or avoid further episodes of abuse, by following the behavioral directives implicit in The Box model. Expect that new clients will express understanding of the model, but that their early efforts to stay in The Box will often fail. Failure is usually due to a lack of skill in attending to or applying the directives in the model. When clients report new incidents of abusive conduct, the counselor should evaluate with the client which of the directives in The Box were ignored, and reinforce their importance. Did you see your warning signs? Were you looking for them? Did you call a time-out when you saw your warning signs? What was the first thing you said or did that was “out of The Box?” Confront any attempt to avoid responsibility for abusive behavior, but be supportive of the client’s efforts to change. Most clients will have to go through many episodes of conflict before they develop proficiency in “running the play” as it is meant to be run.
Clients often find it helpful to evaluate their own proficiency. I sometimes compare The Box to a designed play in a football game. The game starts when clients are “knocked out” of the OK Zone by a relational problem. Did they run the play as designed in the team meeting (the counseling session)? Asking clients to rate their “level of play” as amateur (I totally forgot everything the coach told me), as semi-pro (I ran most of the play as designed, but I could have done better), or as pro (I followed all of the directives with excellent results) often elicits surprisingly frank self-evaluations. Encouraging clients to search for opportunities to practice the play in all areas of their lives, at work, in rush hour traffic, and whenever tension rises, often speeds their proficiency.
Within 8 to 12 weeks, most clients demonstrate their ability to stay in The Box (shown below) during relational conflict. They can run the play consistently. They are able to avoid verbally or physically abusive behavior through self-monitoring, recognizing their warning signs, maintaining a problem-solving focus, and detaching themselves from the conflict in time to keep their tension level below the “I don’t care” lines. The first goal – eliminating out of The Box behavior – has been achieved. Clients have established a safe and stable environment in which problem solving can take place. It is time to introduce new skills.
During the past week, I met with two clients, Bob and Mark. They told me about two recent incidents that illustrate the concepts above. Both Bob and Mark have an extensive history of spousal abuse. Bob has applied the directives associated with staying in The Box consistently for several weeks. When problems arose with his ex-wife, Sally, Bob watched for his warning signs, stayed focused on the problem, and disengaged when he saw himself about to get out of The Box. His primary goal was staying in The Box, rather than resolving the point of disagreement. When tension flared during arguments about visitation on the telephone, for example, Bob said, “I have to go now, but I’ll call you back in a few minutes.” He hung up, took a few minutes to think rationally and lower his tension level below the “I don’t care what I say” line, reminded himself to attack the problem rather than Sally, and called her back with a calm demeanor. Rather than fight about the problem, they talked about it. Recently, Bob and Sally attended their son’s soccer game. Sally approached Bob during the game about a problem. As the tension rose, Sally said some hurtful things to Bob, but rather than retaliate, Bob simply said they would talk later and returned to his seat.
Last week, Bob received a surprising email from Sally. She told Bob about the remarkable changes she had seen in him. After her sharp words to Bob during the soccer game, for example, she returned to her own seat, thinking, “Oh, shit! I’m in for it now.” She expected Bob to bully her in the parking lot after the game. She also expected Bob to call her several times on the phone to rant, call her “a fucking bitch,” and threaten her. Sally knew that Bob well. Sally was surprised, to say the least, when Bob took his son by the hand after the game, said goodbye to Sally, and left without incident. In her email, Sally told Bob that she wished he had taken counseling during their marriage. If he had, she said, things might have turned out differently for them.
Bob achieved his initial counseling goal; he stays in The Box. He has attained “pro” status. Bob knew it, and those who know him best see it. Notice, however, that while Bob is able to stay in The Box, the problems, that is, the specific points of disagreement, are not being resolved. Bob is “staying in” The Box, but he is not yet able to “work through” The Box and return to the OK Zone. There is still a lot of work to do. However, Bob has demonstrated his ability to maintain a safe environment wherein specific problems can be resolved; in his tenth week of counseling, he has laid the foundation for the next stage of the treatment protocol.
Bob’s pro status contrasts sharply with the semi-pro status of Mark, another client I met with this week. Mark and Betty are married and have one child, but their marriage is in jeopardy and there are many stressors in their relationship. This is the second marriage for both Mark and Betty. Betty is a licensed medical professional, but she lost her employment several years ago due to a substance abuse problem. She is currently unemployed. Betty has relapsed a number of times. Her most recent relapse involved stealing her son’s medication for hyperactivity. Mark has grown increasingly controlling toward Betty. He sometimes lectures her like a child, and he acknowledges past episodes of abusive behavior towards her. Their efforts to resolve their problems are wholly ineffective, and usually result in abusive words and behavior. Incidents involving mutual combat between Mark and Betty are increasingly frequent. Frustrated, irritable, and mildly depressed, Mark decided to seek counseling.
In his last session, Mark talked about an incident that occurred a few days before. As he was brushing his teeth, he noticed that Betty had put a new tube of toothpaste in the medicine cabinet. He was sure that Betty threw away the old tube of toothpaste, which was still half full. Mark thought, “That’s just like her. Throwing away a half-full tube of toothpaste is like throwing away two or three dollars. We’ve been over and over this!” A moment later, Mark was in the bedroom lecturing Betty about the cost of things. Betty lay down on the bed and tried her best to avoid a confrontation by ignoring Mark. “When you throw away a half-full tube . . .,” Mark droned on as he walked around the bed. Betty continued to ignore Mark, which aggravated him. He wanted to say something to get a response, and he did. “If I was irresponsible like you,” he said, “if I didn’t have to do anything but lay around all day, if I didn’t have work and pay for stuff, I’d just throw shit out, too!” That hit the mark. Betty jumped up, lashing out with cutting remarks of her own. Mark started to yell back, but he stopped. He caught his warning signs (finally) and disengaged to give himself time to calm down.
Mark is an amateur trying to reach the skill level of a semi-pro. In our session, Mark evaluated his own status as an “amateur.” He acknowledged that he did not think of looking for his warning signs when he first felt the tension inside himself start to rise. Further, he did not notice his warning signs until he was well out of The Box (attacking Betty rather than the problem). On a positive note, Mark checked himself before the incident escalated further, something that he certainly would not have done a few weeks earlier. Mark’s story is characteristic of the learning curve reported by most clients. He will probably have many such experiences before he attains Bob’s level of proficiency at following the directives in The Box, but I am confident that he will get there, as so many have before him.
Mark’s story also illustrates how seemingly trivial problems quickly escalate when clients lack adequate problem-solving skills. In my experience, most abusive clients are in dire need of such skills. As clients such as Bob enter the second stage of counseling, they have minimized or eliminated verbal abuse, and physical abuse is typically absent. The affective tension and conflict between spouses over specific problems, however, remains high. Although clients now stay in The Box, their problem-solving efforts often have mixed results. The focus changes from “staying in” The Box to “working through” The Box (problem-solve and return to the OK Zone). The treatment plan focuses on developing greater non-abusive problem-solving skills to address specific points of disagreement. By working through The Box, rather than just staying in The Box, clients reduce spousal conflict and lower the average tension level between the partners. As illustrated in The Box model above, returning to the OK Zone requires sound non-violent problem solving strategies.
Clients must assume full responsibility for stopping their verbally or physically abusive behavior. Once they demonstrate the ability to stay in The Box, more attention can be given to resolving specific problems, or points of disagreement, between the spouses. Non-violent problem-solving strategies are established. The process usually begins by helping the client understand that partners who respect each other, who cooperate and work together as allies, can solve almost any problem. However, blaming, controlling, and hurtful behaviors cause fights, build walls between partners, and make it almost impossible to resolve problems. The client must learn how to create an environment in his/her relationship that is conducive to problem solving rather than fighting. Clients learn to eliminate behaviors that blame, control, or hurt their partners, and they learn to monitor their success by watching their partners’ reactions to their words. Clients also learn to ask their partners to tell them whenever their words or actions are blaming, controlling, or hurtful.
The pages that follow will provide you with the concepts and skills our clients use to solve problems successfully and return to the OK Zone. One of the cornerstones of The Choices Program is helping clients become skilled problem- solvers. To understand why problem-solving skills are so important in this treatment plan, let us review some of the concepts of The Box model. The model suggests that life is good for our clients until a problem comes up–a point of disagreement that shakes our clients and their partners out of the safety and comfort of the OK Zone. Problems give rise to tension in the form of annoyance, resentment, anger, jealousy, or similar feelings. Tension grows and lingers until our clients and their partners solve the problem. Solve the problem successfully, and they return to the OK Zone. Fail to solve the problem, and the tension will intensify and threaten to push our clients out of The Box.
Some people are natural problem solvers. Unfortunately, abusive clients are not found among these people. Natural problem solvers resolve their relationship problems quickly and with minimal tension; abusive clients find resolving problems with their partners a daunting task. They usually end up outside The Box – verbally or physically abusing their partners – when a problem comes up, regardless of how minor the problem may be (remember Mark and his toothpaste issues). With practice, abusive clients can become intelligent and proficient problem-solvers who spend more time in the comfort of the OK Zone, reduce the average tension level in the relationship, and above all, stay in The Box.
In the early stages of our program, we noted the difficulty that abusive clients had with solving relatively minor problems within The Box model. We made considerable efforts to interview clients about their problem-solving experiences in the hopes of understanding why their problem-solving endeavors so frequently failed. In the process, the themes of blame, hurt, and control consistently emerged. In response, the following strategies were developed.
Blaming, bossy and hurtful statements are the most common hazards that abusive clients blunder into when addressing specific problems with their partners. They block communication and they build walls between partners, making it impossible for them to solve their problems. They also increase the likelihood of verbal abuse and physical violence because they escalate anger, frustration, and defensiveness between the client and his or her partner. Even worse, they have the power to turn spouses who should be allies against the problem into adversaries. The thing to remember about blaming, bossy and hurtful statements is this: if clients use them, they are sure to get into a fight. Blaming, bossy and hurtful statements almost always trigger fights. Whenever a client reports having a fight with his partner, the chances are high that the partner perceived our client as one or more of the following – blaming, bossy, or hurtful. These behaviors block problem-solving and cause fights.
Blaming, bossy, and hurtful statements build walls between clients and their partners and keep them from solving their problems.
It is easy to solve problems when clients and their partners work together as a team. When they cooperate and work together as allies, they can solve almost any problem. Blaming, however, destroys the feeling that they are working as the same team against the problem. When clients blame their partners for a problem, they become adversaries. It becomes the client against the partner, rather than the client and the partner against the problem. When the partner feels attacked and defensive, problem-solving comes to a standstill. Any feeling of cooperation and teamwork that once existed is lost. That is why our clients learn to avoid blaming their spouses for a problem, even when they think he or she is clearly at fault. Whether their partners are truly to blame for a problem or not, the results are always the same: defensiveness and fighting about whom is to blame. Before our clients say anything to their spouses about a problem, they first stop and ask themselves, “Do I want to make my partner angry and defensive, or do I want my partner to help me solve this problem?”
It is always easier to blame someone for a problem than to solve it, but problems are not solved by pointing fingers and affixing blame. When a client blames his/her spouse for a problem, he is asking the wrong question: “Whose fault is it that we have this problem?” Better to ask, “What is the problem that needs to be solved?” and, “How can we work together to solve this problem?” Good problem-solvers do not waste time trying to fix blame. Like a dog chasing its tail, clients and their partners often argue endlessly about where blame lies. Even if they do finally agree about who caused the problem, the problem will still be there, unsolved and building tension. Clients must learn that it is better to focus their efforts on how the two of them can work together to solve the problem, rather than on who should be blamed for it. When they skip the “Blame Game,” they will have fewer arguments (and fights) and solve problems more easily. In the problem solving steps that come later, the question of blame never comes up. Teach clients that they do not have to assign blame in order to solve a problem. In fact, problem-solving is easier when the issue of blame never arises. The goal is not to fix blame. Rather, the goal is to solve problems and get back to the OK Zone.
To avoid the Blame Game, clients have to stay out of the “You Mode.” You know what I mean by the You Mode. Clients are in the You Mode when they point their index finger at their spouses and shout, “YOU, YOU, YOU, YOU!” The You Mode guarantees an angry and defensive reaction from the spouse, and it is a great way to turn a caring partner into an angry adversary. It is also a terrible way to problem-solve.
No one likes bossy and controlling people. Equality and mutual respect are imperative in an abuse-free relationship. There are no bosses in egalitarian relationships, and for good reason. Bossy people cultivate adversaries, not teammates. Good problem-solvers know better than to come across to their partners as bossy. When a client comes across to his spouse as controlling, he or she will resist what our client has to say, even if the solutions offered make sense. When a partner constantly rejects our client’s solutions to problems, she or he may be rejecting the attempts at control rather than the solutions themselves. That is why clients should never try to force a solution on their partners, no matter how good they believe their solutions are. To improve their problem-solving skills, clients must learn to approach their partners as equals and seek solutions through communication, negotiation, and compromise. They must learn that it is always more important to stay on the same team by showing mutual respect than to solve a particular point of disagreement. Allies eventually solve their problems peacefully, adversaries fight about them. Allies learn not to turn a partner into an adversary by being bossy.
To demonstrate what happens when one person tries to control another, just grab your client by the wrist. Slowly pull on his or her wrist and watch the reaction. Your client will pull away from you. No one likes being pushed or pulled, even when he or she is being pushed or pulled in the right direction. An attempt to control another person almost always gets a rebellious reaction. It is in our nature to resist bossy people. This is not the dynamic that clients want to create when problem-solving. Rather, they need to develop a spirit of cooperation and teamwork with their partners. For many abusive clients, this comes as a profound insight.
Power and control issues are so prevalent among this population of clients that it is worth taking a close look at them. Power in relationships refers to the ability to get one’s way and make all the important decisions. In some relationships, partners divide power equally. When it comes to decisions about things like where to live, access to money, time spent with friends, or the division of household chores, both partners contribute to the decision-making process. Both partners have the right to express their thoughts and feelings openly and without intimidation. They solve problems as equals through communication, negotiation, compromise, and mutual respect for each other’s opinions. Partners that share power in their relationships do not try to control their one another. They do not bully or force their partners to do something against their will. They understand that attempting to get control or power over their partners turns them into adversaries. In an atmosphere of anger, resentment, and intimidation, partners never really resolve their problems, and they never get back to the OK Zone. Couples that value equality in their relationships know that in forcing solutions upon one another, partners will not resolve their differences, however “right” the solutions seem to be.
Unfortunately, not all relationships are founded upon mutual respect and an equitable distribution of power. One person sometimes convinces his or herself that he/she is the boss of the spouse, the king of the castle, the lord of the house, or whatever. These people do not share power; they covet it. Whenever one person has more power than one’s partner, there is the potential to abuse that power. Tom, a client of mine, was such a man. He reveled in power. Like a king in his realm, Tom brandished total control over his partner, Chris. She and the children lived in abject fear of Tom, because he was capable of terrible acts of abuse when he did not get his way. In order to maintain power over Chris, he socially isolated her. He objected to her leaving the house without him. He even enraged himself whenever he checked the telephone bill (he did this every month) and saw that Chris had talked to her mother (long distance) or friends (trouble-makers) on the telephone. One by one, family and friends drifted away from Chris until she was socially isolated.
Chris was a free citizen in this country; she did not surrender any of her rights when she married Tom. Unfortunately, he did not see it that way. Tom refused to let Chris work, and she had to ask Tom for money to buy groceries. After going to the store, Chris gave Tom the receipt and the change, which Tom pocketed. Of course, Tom made sure that Chris’ name was not on the family checks, credit cards, or bank accounts. Tom often accused Chris of cheating, and used that as an excuse to beat her, although he acknowledged later that he knew that he was the only one who cheated in the marriage. Chris eventually got away from Tom. She left, barefoot and without a cent, with the kids in tow. She ran all the way to the women’s shelter when she left, because she was sure he would kill her if he found her leaving.
I wish that I could say the story ended happily, but that was not the case. After giving lip service to counseling for a time, he stopped attending. Counseling threatened his control over Chris, who eventually returned to Tom. He promised her that things would be different, and she told me that she believed him. In the end, I lost contact with them. While not all clients are as controlling as Tom, I present their story here to illustrate how controlling some clients can be, and how resistant they can be to surrendering control.
While either gender can engage in controlling behavior, some argue that men have a cultural predisposition to seeing themselves as boss. After all, men have historically held most of the power in relationships. Men have traditionally held a privileged position in which they were the “head of the household,” and the home was their “castle.” Women traditionally yielded to the husband’s decisions on matters of importance, as though his needs, wants, and opinions were more important than hers were.
In the eyes of many male clients, that is as things should be. After all, they reason, men are the traditional “breadwinners” for the family. Shouldn’t the fact that his partner depends upon him for her financial well-being earn him some extra privileges around the home? Doesn’t he “pay to have the say?” Hasn’t he earned the right to have the final word about important family matters? The proper answer is no, he has not. Power in an adult relationship should not be based upon who earns a larger paycheck. How many men would be willing to assume a traditionally “female role” the moment she earns a larger income? Not many. I’ve known more than a few clients who lost their jobs and were forced to depend upon their spouses’ income. To a man, each complained – loudly – that the spouse was abusing her new financial power to control and manipulate him. They did not like it a bit. I do not think women care for it either.
Other men have argued that they should be the head of the household (have their way all the time), arguing that that is the way things have always been. I point out that there are many traditions in our society, but not all of them were good. Slavery was a “tradition” in this country, but today no reasonable person looks at slavery with anything but regret and outrage. The old ways were not necessarily better ways. Just because something was a tradition doesn’t mean that it was the right way, or the best way, only that it used to be that way. Be prepared to address these issues with your clients; they will come up often over the course of counseling.
When it comes to power and control issues, remind clients of this: even if they succeed in forcing their partners to do something against their will, the partner will resent them for it. No one likes to be bullied.
The three stories that follow illustrate this point. While the stories do not involve physical violence, they are presented as examples of how problems can be handled when partners see each other as equals, and neither partner tries to force his or her will on the other.
Samantha and Laura had been together for years, but they were on the verge of breaking up when I met them for couple’s counseling. The problem was that Laura had a friend whom Samantha disliked intensely. Samantha firmly believed that Laura’s friend was a bad influence on Laura. When Laura visited her friend she usually drank a lot, and Laura would come home late at night and intoxicated. Every time this happened, Samantha and Laura got into a verbal fight. Samantha blamed Laura’s friend for their problems. It seemed like the friend deliberately tried to cause problems between Samantha and Laura. For example, Laura always promised Samantha that she would be home by midnight. Once Laura’s friend learned of the promise, she would try to make Laura late, knowing that it would provoke an argument between the couple.
Samantha tried everything she could think of to get Laura to stop seeing her friend. She reasoned, shouted, pleaded, and finally threatened to break up. Nevertheless, Laura was determined to keep seeing her friend. Laura admitted that her friend was a bad influence, but she wouldn’t let Samantha say with whom she could and couldn’t go out. Unable to resolve the issue, Samantha and Laura seriously considered ending their relationship.
Through counseling, Samantha learned to stop pushing Laura on the issue and she stopped trying to control Laura. She told Laura, “It hurts me that you want continue to go out with your friend. I think she likes to cause problems between us. When you go out with her, I feel like you’re choosing her over our relationship. But I’m not going to ask you to stop seeing your friend. You have the right to see anyone you want. I don’t like her, but you have the right to decide whether to continue your friendship with her. I just wanted you to know how I feel.” After Samantha told Laura that she would respect her decision about her friend, the power struggle stopped. Laura no longer felt controlled, and both were free to focus on the things that they valued in their own relationship. About two weeks later, Laura surprised us all by announcing that she had stopped seeing her friend because she was a negative influence on her. Samantha was as surprised as anyone.
Joe loved to gamble. In fact, Joe gambled on anything and everything, no matter what the odds. The problem was, Joe was the worst gambler ever, and he was always broke. Though he was penniless, Joe fell in love a beautiful young woman named Naomi and asked her to marry him. Naomi loved Joe as much as he loved her, but being a sensible woman, she was worried about his gambling. Joe promised to stop gambling once they were married, and after that, Naomi agreed to marry him. I met Joe some thirty years later, and he told me the following story.
“I broke my promise twice in all the years we’ve been married. The first time, I lost most of my money, but Naomi didn’t say a word about it. A few months later, I got the urge again. This time, I drove to Las Vegas after work without even telling Naomi. I gambled all night until I lost every dollar of my paycheck. There was nothing to do after that but go home and face Naomi. When I got home the next morning, I expected the worst. I’d broken my promise, stayed out all night, and lost my whole paycheck. I walked in the house expecting her to be mad. Who wouldn’t be, after what I did? But she just smiled at me and said, ’You must be hungry, sit down and I’ll fix you some breakfast.’ I couldn’t believe it! I sat at the kitchen table while she made bacon and eggs, coffee – the biggest breakfast ever. She didn’t say one word about me being gone all night, the money, or anything. I sure didn’t bring it up. After all these years, she’s still never said a word about it.”
Joe smiled as he thought back over the years and said, “I’ve never gambled since.”
In his book, Thunder Below, Admiral Eugene Fluckey tells a story about his life as a young naval officer in Panama during World War II. One of his duties in 1942 was to censor the mail of sailors stationed at the Coco Solo Submarine base. This was a dull and time-consuming job, but one day an interesting letter caught his eye. A sailor wrote to his wife that he had not left the base on liberty since the war began. He was so desperate for a woman that he could not trust himself to be faithful off the base. Abstinence, he wrote, was driving him crazy. He just had to have a woman, but he would never do such a terrible thing without her permission. Would she think it over and give him her answer – quickly?
Two weeks later, her answer arrived. In her letter, she told her husband that she loved him, and the letter had brought tears to her eyes. She wished they could be together, but she never wanted him to change. She gave him permission to have another woman, with the provision that he did not fall in love with her, did not bring home something that he did not go away with – or pay too much for it. The sailor, noted the admiral, never left the base.
In telling the stories of Samantha, Joe, and the lonely sailor I am NOT suggesting that anyone should become passive in their relationships. To the contrary, both partners must be free to state how they feel, and free to bring up problems. NOR am I condoning alcohol abuse, reckless gambling, or infidelity. There are some behaviors that no partner should be expected to tolerate in a relationship. I AM suggesting that pushing one’s will on his or her partner blocks problem solving, while accepting your partner as an equal – as a person whom you have no right to control – makes problem-solving easier. Controlling behavior builds a wall between partners that keeps them from resolving problems and prevents them from getting back to the OK Zone, as diagramed below.
Controlling Tactics Block Problem Solving

Hurtful comments are things said to hurt, insult, or humiliate a partner. They have no place in problem-solving, and they should have no place in our clients’ relationships. When clients say hurtful things, anger spirals upward, battle lines are drawn, and the fight is on. Teaching clients to avoid hurtful statements – even in retaliation for something said to them – is an important component in problem-solving. Our clients cannot be part of the solution when they contribute to the problem. Whenever clients find themselves looking for a fight and feel that they just cannot help making irresponsible and hurtful comments, they should take a time-out and pull themselves together. Until their attitude improves, no one will want to talk to them anyway.
To summarize, work with clients to help them:
Sometimes clients come across to their partners as blaming, controlling, or hurtful when they are not trying to be. More often, they are not aware of how blaming, controlling, or hurtful their words really are. The best way for clients to screen for their own blaming, bossy, or hurtful behavior is to watch their partners’ reactions to what they say. If their partners respond to their words with anger, defensiveness, or rebellious resistance, they are probably coming across as blaming, controlling, or hurting, and they need to change their approach.
If your clients are to become good problem-solvers, it is important to communicate that it does not matter whether they INTEND to blame, boss, or hurt their spouse. The reactions they get from their partners are the same, whether they intend to come across that way or not – problem-solving ends and the fight is on. Anytime our clients find themselves in a fight, the odds are good that their partners PERCEIVE them as blaming, bossy, or hurtful. The chart below is a rough guide that my clients use when they are talking to their partners about a problem. It tells them whether they are blaming, controlling, or hurting by watching their partners’ reactions to their comments.
| When I: | My Partner Will Feel: | And React To Me By: |
| Blame | Defensive | Blaming me back |
| Control | Rebellious | Criticize my solutions |
| Hurt | Angry | Hurting back |
The hard part is getting abusive clients to understand that the decision not to blame, control, or verbally hurt a partner has nothing to do with who is right and who is wrong. Avoiding these behaviors is simply good strategy. Effective problem-solvers choose not to engage in blaming, controlling, or hurting behavior because it is harmful to their relationships and blocks problem-solving efforts.
I often tell my clients, male and female alike, that I expect them to become leaders in their home. “If you and your partner constantly fight about problems rather than solving them,” I say, “someone needs to start showing some leadership. That might as well be you.” I am VERY CLEAR, however, to explicitly explain what I mean by “leadership.” Leadership does not mean telling a partner what to do or trying to be the boss in the home. Leadership means leading by example. It means putting the welfare of the relationship first. Leadership means showing respect to your partner, handling your anger responsibly, and showing a willingness to make meaningful changes in your own behavior to make your relationship better. It means handling problems skillfully and above all, staying in The Box.
Clients often ask, “What do I do when my partner blames, bosses, or hurts me? What do I do then? Do I just sit there and take it?” “When that happens,” I say, “your first impulse will be to blame back, rebel, or hurt back. Don’t do it. Think of times such as these as opportunities to make the relationship better, to lead by your example. Every time your partner attempts to blame, control, or hurt you, you have a chance to lead your relationship in a better direction by putting your ego aside and responding in a positive and constructive way. You need to be a leader and not a follower.”
Clients must learn that they do not control what their partners say or do, but they always choose their responses. Teach them to choose not to retaliate by blaming back, rebelling, or hurting back. These reactions only escalate anger; they intensify the argument and make problem-solving impossible. Clients cannot get ahead when they are trying to get even. Moreover, the blame, control, and hurt in their relationships will not stop as long as they willingly participate in it. To solve problems, clients must see their partners as allies rather than adversaries. One can be willing to tell the partner how he/she feels if he or she is mistreating, but avoid participating in the destructive behavior. “Change has to start somewhere,” I tell them. “Rather than showing your willingness to fight, demonstrate your willingness to accept responsibility for your behavior and to cooperate in finding solutions to your problems.” My clients use the guide below as a basic guide when they feel blamed, bossed around, or attacked by their partners.
The first step in effective problem-solving is to create an environment in your relationship that is conducive to solving problems. Learning to discuss problems without blame, control, or hurtful behavior, (and learning to respond appropriately to a partner’s blame, control, and hurt) is a big step in the right direction. As long as these behaviors persist in our clients’ relationships, they have an environment that is more conducive to fighting than problem-solving. The concepts presented here, and the homework assignment that follows, help clients create an atmosphere in which problem-solving comes naturally. Getting back to the OK Zone becomes easier once clients learn to avoid the barriers to problem-solving that blame, bossy, and hurtful behaviors produce.
Years ago, before these concepts were organized into a treatment plan, my clients and I spent a lot of time trying to understand why their problem-solving efforts sometimes failed. As time passed, we recognized that the failures were nearly always associated with blaming, controlling, or hurtful things our clients said to their partners. Whenever this occurred, a fight ensued and one or both partners got out of The Box. About this time one brave soul in the group, whom we shall call Bill, offered to conduct an experiment. “When I go home tonight,” he said, “I’ll ask my wife if I ever come across as controlling and see what she says.” The group thought that was a good idea, and Bill offered to tell us how the experiment went the following week.
When the group met the following week, we were curious about Bill’s experiment. How did it go? “Well,” said Bill, “the first thing I can tell you guys is this: if you don’t want to know the answer, DON’T ASK!” Bill went on. When he asked his wife if he was controlling, she rolled her eyes and exclaimed, “All the time! You’re ALWAYS trying to tell me what to do!” Bill was surprised, to say the least. “No I don’t!” he said defensively. “Oh, yes you do,” his wife countered, “and I hate it.”
As the week went on, Bill and his wife talked a lot about his controlling behavior, and how it made her feel. To his credit, he eventually accepted her criticism. “She was right,” he told us in the group. “I’ve been pretty bossy to her all these years, and I didn’t even realize it. No wonder we fight so much.” We asked him how he was going to stop his controlling behavior, since much of the time he did not even seem to know that he was doing it. “I’ll do two things,” Bill promised. “First, when we start to get mad and fight, I’ll ask myself if I’m trying to solve a problem by telling her what to do. If I am being bossy, I will apologize and start over. I also asked her to tell me whenever she felt like I was being bossy to her. That way, I’ll see my controlling behavior even quicker and I can stop it before we get into a fight.” As the weeks came and went, we often asked Bill how his “experiment” was going. “Great!” he would say. “We’re actually talking about our problems instead of fighting all the time. I can’t believe the difference!” Bill got such good results with his experiment that it became an important part of our counseling program.
Step One:
Ask clients to take the first step towards removing blame, control, and hurt from their relationships by removing them from their own behavior. Change has to start somewhere; it might as well start with them. To begin the change, they will ask their partners each of the three questions below:
1. Do you feel like I try to boss you around and tell you what to do?
2. Do you feel like I blame you for our problems?
3. Do you feel like I say things just to hurt you?
The client should listen carefully to the partner’s answers and write them down. Even better, clients can ask their partners to write their answers on a sheet of paper. Advise clients to avoid getting defensive if they do not like what they hear. Just listen.
Step Two:
If their partners answer “yes” to any of the questions above, have clients follow Bill’s example and ask their partners the question: “I want to change, and I can use your help. The next time you feel like I’m being bossy (or blaming or hurtful), will you tell me?”
Step Three:
Have your clients record incidents in which their partners tell them that they are coming across as blaming, controlling, or hurtful when they discuss a problem. A format like the one below to record these interactions is helpful. If a few days go by without anything to record, clients should remind their partners that their feedback would help them make important changes. Repeat the invitation. Partners should be encouraged to let our clients know whenever they feel like they are being blaming, bossy, or hurtful toward them. (Remember, however, that this is an exercise for clients who have already demonstrated their ability to stay in The Box during conflict, and are prepared to enhance their problem-solving skills.)
Homework Exercise
Incident Log: Blaming, Controlling, and Hurtful Statements
Have the courage (and the humility) to create the proper environment for problem-solving. When your partner tells you that you are controlling, blaming, or hurtful, set your pride and your ego aside for the good of your relationship. Stop, apologize, and start over. Do not get defensive. Thank your partner for helping you make meaningful changes in your life. You will find that you are starting to solve your problems rather than fight about them.
1. My partner said I was coming across as: (Circle one)
Blaming Controlling Hurtful
2. Record your response to your partner’s feedback to you. What did you say to your partner after he or she told you that you were acting in a blaming, controlling, or hurtful manner?
3. How did the situation turn out? Were you able to resume problem-solving and return to the OK Zone? Be specific.
When clients adhere to The Box model, they apply the concept that non-abusive problem-solving is the only way to remove tension between themselves and their partners. Problem-solving skills assume much importance in maintaining an abuse-free relationship. By applying effective and appropriate problem-solving strategies, they stay in The Box during times of conflict. The following six-step problem-solving strategy is used in our program, and it is recommended as a starting point for most abusive clients.
By ridding themselves of blame, control, and hurtful statements, clients break down the walls between themselves and their partners, and create an environment in which problem solving can be successful. Clients then learn a step-by step procedure that will guide them through the problem-solving process and back to the OK Zone of The Box. In introducing these problem-solving steps, it helps to review some of the basic concepts of The Box model for your clients. The model suggests that conflict usually follows a predictable cycle. At first, everything is OK between clients and their partners. That is, there are no major problems or stressors, and both partners are generally satisfied with the way things are going. Tension grows between the couple when a problem surfaces. If the couple is unable to reach an agreement about how to resolve the problem, tension mounts and an argument occurs. Among this population, arguments escalate until one or both partners get out of The Box, and enter the domains of verbal abuse and spousal violence. As illustrated below, effective problem-solving eliminates the tension, which is an important step toward maintaining an abuse-free relationship.

With practice, clients in my program have been able to effectively apply the following six-step method for solving many relational problems. At first, the steps feel unnatural to them, but that is only because the steps are new. The steps feel more natural as they get accustomed to them. The important thing is that these steps work for the majority of clients. They get clients back to the OK Zone. As with any of the other skills discussed in this course, however, they take time and practice to master. When you introduce clients to the steps in this problem-solving procedure, have them keep the following points in mind:
I tell my clients that the problem-solving area in The Box is exactly six steps wide. Take those six steps, and they will re-enter the OK Zone; the tension behind that specific problem will go away. However, “mine fields” surround each of the six steps. “Mine fields?” they ask, “What the hell do you mean, ‘mine fields?’” “Well,” I say, “the problem-solving area of The Box is littered with hidden mines that can derail the whole problem solving effort if you step on one. You have to know where the mines are to avoid them. Relax. I’ll tell you where the mines are located each step along the way. Before talking about those explosive mines, take a look at the six problem-solving steps you will have to take every time a problem knocks you and your partner out of the OK Zone.”
1. Identify the real problem.
2. Tell your partner how you view the problem.
3. Understand your partner’s point of view.
4. Working together as a team, create as many solutions as possible.
5. Mutually pick a solution or a combination of solutions to try for a week.
6. Evaluate your progress one week later.
Clients often acknowledge that they had a fight with their partners, but the next day, they could not remember what the fight was about. Alternatively, clients felt that the problems that they wanted to talk about were different from the issues that their partners saw as important. In instances such as these, the chances are good that the client poorly defined the problem to begin with. Before bringing up a problem, clients should be sure that they understand what the real problem is. The client has to know what the real problem is before he or she can work with the partner to solve it. They should take time to think about what is really bugging them (or bugging their partners), and try to be clear in their own minds what the problem is before they start fixing things. Like a carpenter, they need to know what they want to build before they pick up their tools and start hammering away.
CAUTION: MINEFIELD
The task of identifying the right problem brings clients to the first “mine field” in the problem solving area. When clients identify the problem incorrectly, problem-solving often ends before it gets started. Even worse, couples find themselves fighting the same battle repeatedly, never finding a solution. That is what happened to Joe and his partner, Carla. They repeatedly stepped on this mine, which caused frequent fights and deep-seated resentment between them.
Joe liked to go out with his friends for a few drinks from time to time. He did not do this often – he met his friends at a club once a month or so – and he always let Carla know about his plans ahead of time. One day, Joe told his counseling group, “I don’t get it. Carla and I have been fighting all weekend. It’s the same old problem. Every time I go out with the guys she gives me hell, and I’m sick of it!”
We asked Joe to tell us more. “Well,” he said, “I hardly ever go out with the guys, but every time I do Carla gets mad. She says I always go out with the guys, but I never take her anywhere. She knows that’s not true! I always come home right after work, and we do stuff together almost every weekend. Just last week, we went to Las Vegas. We’ve been fighting all weekend about whether I spend enough time with her. I’ve even asked her to go with me when I see the guys, but she won’t go. We go through this every time I go out with my friends.”
After all the arguments and fights about whether Joe spent enough time with Carla, they never addressed the real problem. Can you guess what it was? The real problem became clear later, and it had nothing to do with the amount of time that Joe and Carla spent together. The real problem had to do with Carla’s insecurity about what took place on Joe’s nights out. It turns out that Danny, one of Joe’s friends, was a real womanizer. Carla knew it. Hell, everybody knew it. Danny chased women in the singles’ clubs, and Carla knew that Joe would be with Danny when he went out with the boys. The thought of Joe being part of that scene made Carla angry and insecure. Once the real problem came out, Joe and Carla were able to talk about it openly and find a solution by following the rest of the problem-solving steps. Joe still spends time with his friends, but he participates in activities that are more sensitive to his girlfriend’s concerns. More importantly, the fighting has stopped.
Sometimes, what our clients and their partners argue about is not the real problem. Clients must understand the real problem before they try to solve it. Uncovering the real problem may take some digging, but once it is identified, a workable solution can usually be found.
After clients identify the problem, they bring it to their partners’ attention. This sounds easy, but this is the step where problem-solving often goes wrong. Clients do not want to make a partner defensive – they are not looking for a fight. They must present the problem in a way that promotes cooperation and a feeling that the client and his or her partner are working together against the problem. Clients must remember that the partner is not the problem, and that the partner is a most important ally in resolving the problem. “Attack the problem,” I advise my clients, “not your partner.”
CAUTION: MINEFIELD
The most common mistake new clients make is asking a partner the wrong question. They ask, “Who’s to blame for this problem?” rather than “How can we work together to solve this problem?” Nothing derails problem-solving quicker than bringing up an issue in an accusing and blaming manner. That approach puts clients and their partners on opposite sides of the fence; they become adversaries rather than allies, and that is not a smart thing to do if they really want to solve problems.
Spouses can argue for years without agreeing about who is to blame for a problem. Like a dog chasing its tail, that argument just goes on forever. It is a wiser strategy to avoid the whole question of blame. It is important to stress that it is not necessary to assign blame for a problem to solve it. For many abusive clients, this concept comes as a revelation. In our problem-solving steps, the question of blame never comes up. To avoid stepping on the “blame mine,” I have my clients avoid using words that convey blame, such as “YOU” and “YOUR” when telling their partners how they see the problem. They try to restrict themselves to words like “WE” and “OUR” because they are inclusive and foster a feeling of teamwork. This is harder to do than it sounds.
Here is an example. Dan, a newer client, received a bill from the bank for a bounced check that his girlfriend Kelly had written. This is how he brought up the problem: “YOU have a problem. YOU bounced another check! I don’t understand how YOU can be so irresponsible. Do YOU have any idea how much YOU are costing us? What are YOU going to do about it?” He acknowledged that his attempt to resolve the problem ended in disaster. Kelly became defensive and angry. “There would be money in the account if YOU didn’t spend it all on that damn car of yours!” shouted Kelly. The fight was on, and so ended any real chance to solve the problem.
Dan’s group members helped him rehearse a different approach to the same problem. To a group member playing Kelly, Dan said, “WE have a problem. WE don’t have enough money in OUR account to cover all the checks WE write. WE are getting bounced check charges, and its costing US money. Let’s think about what WE can do to keep this from happening again.” We asked Dan which problem-solving approach he thought would work best, and which approach was more likely to keep them on the same team and maintain a spirit of cooperation. Further, which approach is likely to generate defensiveness and lead to a fight about whose fault it is? The group reminded Dan that the words used to bring up a problem matter. Stay focused on the problem, rather than who is to blame.
Assigning blame is provocative. Moreover, blame is irrelevant once clients become skillful problem-solvers. Clients also learn to stay in control of their voices – never shout or yell, swear, threaten, or verbally assail a partner. Body language is also important. When it comes to non-abusive problem-solving, how clients say something is just as important as what they say. The key to avoiding the “mine fields” in the second problem-solving step is to avoid blaming. When clients report that they are fighting about their problems rather than solving them, blame is often the “mine” that has been derailing them.
In step three, clients ask their partners how they see the problem. The client’s goal is to demonstrate understanding of the partner’s opinion. The goal is not to reach agreement or to make the partner see things differently. Clients often report that it is helpful to reflect their partners’ opinions back until they demonstrate to their partners that they understand them. Once again, the client’s goal is to be able to see the problem through the eyes of the partner. It is often helpful to rehearse using language such as, “Let me be sure I understand you. The way you see it is ___, right?” Clients keep reflecting with their partners until they get it right. It is important to understand the partner exactly. The better that partners understand each other, the easier it will be to find a solution that both find acceptable, and the more effective the problem-solving will be.
Clients usually feel better about this step when I explain that the goal is to show understanding, and that demonstrating understanding of their partners’ opinions does not mean that they must agree with their partners. It only shows that they understand and respect their opinions. Feeling understood usually reduces anger and defensiveness. Again, the better that partners understand each other’s concerns, the better they will be able to find workable solutions to their problems.
CAUTION: MINEFIELD
Derailment of the problem-solving process during step three usually happens when one partner invites the other to give an opinion, and then tells him or her how stupid and misguided the opinion is. A “who’s right” argument follows, which escalates into a fight. A “who’s right” argument is one in which each partner tries to win and make the spouse say, “You’re right and I’m wrong.” I have known “who’s right” arguments between family members that have gone on for years without resolution. When this occurs, the real problem is forgotten and unsolved.
Clients work with their partners to make a list of as many possible solutions to the problem as they can. This is a time to be playful and creative. Neither partner should be afraid to include solutions that seem impossible or unworkable; solutions are not evaluated as “good” or “bad” at this point. Have clients write down all of the ideas, no matter how unlikely the ideas seem at first. Make sure that both partners contribute to the list of possible solutions.
CAUTION: MINEFIELD
When the problem-solving process gets derailed in step four, it is usually because one partner insists upon evaluating the other partner’s solutions as silly or unworkable, or because one partner tries to control what gets on the list. When that happens, the other partner does not feel like an equal partner. He or she feels frustrated, causing the problem-solving process to break down. Every suggestion should make it onto the list, and each partner should get an equal opportunity to contribute. If clients do not like their partners’ suggestions, advise them to keep their opinions to themselves.
After clients and their partners develop a list of possible solutions, they work together to pick a solution, or a combination of several solutions, that they both agree to try. Key words to remember here are communication, negotiation, and compromise. Fairness and evenhandedness gets the job done, but trying to bully a partner into accepting unwanted solutions derails the process. Forcing a solution on a partner will not work. The solutions chosen must be mutual. Clients keep working with their partners until they come up with a set of solutions with which they can both live. Partners should write the solutions down, so they have a record of what they have agreed to do.
CAUTION: MINEFIELD
Controlling behavior comes into play here. If clients attempt to dominate this step, if they refuse to negotiate and compromise, they will step on a major “mine.” Suppose the illustration below represents a list of ten possible solutions to a problem.
|
Solution 1 Solution 2 Solution 3 Solution 4 Solution 5 |
Solution 6 Solution 7 Solution 8 Solution 9 Solution 10 |
Maybe our client starts by suggesting solutions 3, 7, and 8. His partner does not like solution 7 at all, and thinks solution 1 is better. Our client does not like solution 1 at all, but he is willing to compromise – he will accept solution 1 if his partner will try solution 7 for a week. His partner says, “No way, but how about solution 9 instead?” Solution 9 was not the first choice for either of them, but it is something they are both willing to try. In the end, our client and his partner agree on solutions 3, 8, and 9. You get the idea; negotiation and compromise win the day when it comes to non-abusive problem-solving.
This is perhaps the most important step in the whole process. Partners take time to sit down and evaluate how successful (or unsatisfactory) their solutions are. Sometimes their solutions will need adjustment and further experimentation before they develop the best solution. Problem-solving is really a series of experiments. Clients keep experimenting with solutions until the problem is resolved.
CAUTION: MINEFIELD
When partners do not evaluate their progress, they tend to slip back into old behaviors and the problem returns. This can be a frustrating experience for both partners. Clients should always set a time to review their progress with their partners, and to make any needed adjustments to the problem-solving plan.
When clients and their partners successfully work through a problem, they know they were successful because they “feel” it. The tension between them disappears, and they feel closer to each other than before the problem came up. They have entered the OK Zone of The Box. The tension caused by the problem ceases to exist; it is not there anymore, and the relationship feels healthier and stronger.
When a couple is unable to resolve problems to its satisfaction, the tension intensifies. The tension can grow so strong that partners stop talking altogether. Letters that openly communicate feelings other than anger can open the door to communication, making problem-solving possible. The letter-writing strategy below opens the lines of communication with a partner by revealing the client’s feelings about anger, sadness, fear, regret, understanding, and love.
The skills and concepts in the preceding pages usually make a significant difference in the way clients handle problems in their relationships. At least, that is what usually happens if our client and his or her partner are still talking to each other. But what can be done when there is so much anger and animosity between them that communication has broken down? How can they work on their problems when they are hardly speaking to each other? In cases such as these, the letter-writing strategy that follows often gets clients and their partners talking again. Letter-writing exercises do not solve their problems, but they do open the door to communication, and that makes problem solving possible.
Many clients have never written a letter before, and they need a lot of help in this regard. They have found it helpful to use a structured letter to say what is on their minds in a constructive way. These letters follow a template that we have developed in our counseling groups. It allows clients to work on their letters at their own pace. The great thing about letters is that clients can think about what they want to say before they say it. Words can be selected carefully and thoughtfully, the letter set aside for a time, and read again later to make sure it is just right before giving it to a partner. What really makes this letter work, however, is that it says the things that need to be said, but rarely are.
Couples who are unable to resolve their problems experience an increase in tension between them as time goes by. Feelings of affection that they had for each other when the relationship was new become buried beneath a mantle of hostile feelings like anger, resentment, hurt, and frustration. Abusive behavior becomes more frequent. Tension can grow so strong that talking only makes matters worse. Everything said seems to be misinterpreted; every attempt to bring up a problem triggers a defensive response; the fighting grows more and more hurtful. Finally, the partners stop talking altogether.
When couples experience chronic conflict, they express anger clearly and loudly, but gentler feelings such as affection go unexpressed. In this environment of open hostility, neither partner trusts the other well enough to reveal feelings that could be seen as weakness and make him or her vulnerable to attack. Affection is hidden, if it is still experienced at all, and neither partner trusts the other. Neither wants to be the first to open up, or to reveal him or herself in a way that they could be taken advantage of, or hurt. An oppressive and unforgiving silence permeates the home.
If a client’s relationship has devolved into one like I describe above, the partner already sees him or her as abusive, uncaring, unwilling to listen, and unable to deal with problems in a mature way. That has to change. If clients and their partners are to start talking again (and they must talk to resolve their problems – there is no other way), they have to start giving voice to feelings other than anger. Venting anger during conflict comes easy, but the open hostility has transformed them into adversaries. It is time to end the war.
The letter in this chapter has helped many clients break the silence and start talking to their partners again. Through the letter, clients reveal feelings other than anger – feelings like sadness, regret, and appreciation. Many times, clients are unaware that they have such feelings. Expressing them to their partners helps break through icebound communication by creating a new atmosphere – one of warmth, openness, and trust.
The six key feelings that clients express in the letter are anger, sadness, fear, regret, understanding, and love. Each of the six feelings in the letter has three sentences attached to it. Clients complete each sentence by “filling in the blank.” The author John Gray suggested a similar letter in his popular book, Men Are From Mars, Women Are From Venus.
The letter touches on six feelings: Anger, Sadness, Fear, Regret, Understanding, and Love. The actual sentences that clients complete are shown below. I have included letters written by people in my counseling groups to help you understand how the letters are written. The letters vary in quality. Some of them were very good, and they got great results. Some of the letters are average, and one of them is…well…terrible! I have included the good, the bad, and the ugly to read so that you can tell the difference between a well-written letter and one that is poorly written. It is important to know the difference. A poorly written letter can make things worse rather than better. The format of the letter is shown below.
ANGER
I’m angry that . . .
I get mad when . . .
I feel frustrated . . .
SADNESS
I’m sad that . . .
It hurts me when . . .
I’m disappointed that . . .
FEAR
I’m afraid that . . .
I’m worried that . . .
I don’t want . . .
REGRET
I’m ashamed . . .
I was definitely wrong . . .
I apologize . . .
UNDERSTANDING
I understand . . .
I see your point about . . .
I know you feel . . .
LOVE
I love . . .
I appreciate . . .
I thank you for . . .
Bob, a client of mine, wrote the following letter to his girlfriend, Alison. The letter surprised Alison, and the exercise had its intended effect of bringing them closer together. It opened doors, and they talked constructively about their problems for the first time. The letter had a positive effect because this was the first time that Bob really took responsibility for his abuse and openly expressed remorse to Alison for his behavior. Bob still had a lot of work to do to make meaningful changes in his life, and he still had to prove that his words were sincere and not just a ploy to keep Alison from leaving. Words are cheap. Nevertheless, his letter got things moving in the right direction; it was a place for Bob and Alison to start. It was important that he acknowledged the pain that his abuse caused Alison.
Dear Alison,
I’m angry that . . . I put my hands on you and called you out of name. (sic)
I get mad when . . . I think about what I did to you.
I feel frustrated . . . that I caused you to fear me and not trust me.
I’m sad that . . . instead of me talking to you I chose to hit you.
It hurts me when . . . I look in your face and see the pain I caused.
I’m disappointed that . . . I put my hands on you.
I’m afraid that . . . one day I will lose you.
I’m worried that . . . you think I’m going to hit you again.
I don’t want . . . to lose my family.
I’m ashamed . . . that I hit you.
I was definitely wrong . . . for ever putting my hands on you.
I apologize . . . for all the wrong I caused.
I understand . . . why you don’t trust me.
I see your point about . . . my big mouth and your fear.
I know you feel . . . hurt and betrayed.
I love . . . you and the kids.
I appreciate . . . the way you hang in there and have hope.
I thank you for . . . all that you ever did and never walked out on me.
Bob openly acknowledged the hurt that he caused Alison. He admitted the shame he felt when, in his words, “I look in your face and see the pain I caused.” He also acknowledged that he had “hurt and betrayed” Alison, and that he was ashamed of himself for hitting her. Good. Bob should have said these things long ago, and they are things that Alison needs to hear.
Also, notice that Bob tells Alison that he loves her, and that his greatest fear is that “I will lose you.” This emotional honesty and opening up to Alison was new ground for Bob. As you will see, the fear of losing one’s partner is a common theme in these letters. Some people react to that fear by becoming even more abusive and controlling, hoping to make their partner too afraid of them to leave. With counseling, other clients realize that their abusive behavior is pushing their partners away, and that realization motivates them to stop the abuse. Remember, it is not the purpose of the letters to resolve significant problems in the relationship. The purpose is to open lines of communication so that clients and their partners can address the problems constructively – by talking again. In addition, this exercise is appropriate for clients who, at a minimum, have shown sincere motivation to stop their abusive behavior, and who have demonstrated their ability to stay in The Box. It is not a tool for abusive clients to keep their victims emotionally tied to them by false hope and empty promises to change.
Donald had just started counseling when he wrote this letter to his wife, Emily. They continued to see each other every week, although they were legally separated. Donald and Emily still seemed to care for each other, but they continued to have verbal sparring matches and reported a high level of anger and conflict in the relationship. Here is Donald’s first draft of his letter to Emily.
Dear Emily,
I’m angry that . . . we argue every other week.
I get mad when . . .
you leavethere are rude messages on my answering machine. (sic)I feel frustrated . . . because we are not on the same page.
I’m sad that . . . our marriage hasn’t worked out like it should.
It hurts me when . . . we go days without seeing or talking to each other.
I’m disappointed that . . . I haven’t been more responsible towards my family.
I’m afraid that . . . if I get close to you I will get hurt.
I’m worried that . . . we might not stay together forever.
I don’t want . . . us not to be together.
I’m ashamed . . . that I have pushed you and verbally abused you.
I was definitely wrong . . . for all the times I didn’t tell you I loved you.
I apologize . . . for not being more supportive.
I understand . . . your frustration and feelings of resentment.
I see your point about . . . how spending more time together will bring us together.
I know you feel . . . a little scared, nervous, and unsure.
I love . . . that you have stood by me through thick and thin.
I appreciate . . . you and how you have raised my kids.
I thank you for . . . not jumping ship when the going has gotten tough.
As Donald read his letter to his group, he became deeply emotional. After he wrote the letter, he said he went to Emily and asked her, “Why are you still with me after all the things I’ve done?” Emily replied, “Because I love you.” Emily’s response deeply affected Donald, and he was ashamed of himself. It had been a long time since either had said the words “I love you.” He told her that he was determined to change himself. Emily deserved better, and he knew it. Once again, they were a long way from solving major problems in the relationship, but they had created an environment in which change was possible.
Notice that Donald crossed out the words you leave in the second sentence of his letter. Although he was relatively new to our counseling group, he was applying what he had learned so far by staying out of the “You Mode.” He also opened up to Emily in ways that were new to him. For example, he told her about the ambivalence and fear he felt about being so close to her. He acknowledged that it hurt him to “go days without seeing or talking” to her, but that he was also afraid that “if I get close to you I will get hurt.” This was an important insight for both of them, and it helped explain the mixed messages that Emily often got from Donald, such as all the times when Donald “didn’t tell you I loved you.”
Donald also expressed his shame about his abusive behavior toward Emily, and the commonly expressed fear that she might leave him. Donald’s letter was not perfect. His expression of gratitude towards Emily for “how you have raised MY kids” (instead of OUR kids) smacks of male privilege, an issue that had to be addressed in counseling. Nevertheless, Bob did a good job in his first letter-writing exercise. He discovered a lot about himself, and he revealed it openly to Emily. With communication established, problem-solving could begin.
Jose wrote the following letter to his girlfriend Veronica. He did not follow the suggested format for the letter, and he did not address all of the feelings that are important to address. Jose liked to go his own way. I have included his letter here so you can compare it to the previous letters.
Dear Veronica,
I’m angry that I have put ourselves in such an awful position and the abuse I’ve caused you. I’m hurt that I have lost the trust you once had in me. I’m sad we don’t make love the way we used to. I’m afraid the happiness we once shared got lost and I’m going to work very hard to get it back and more. I’m happy you are here more than anything else. I appreciate all your patience and understanding, your kindness and most of all your love. I love you so very much, the last thing I want to do is lose you. We will overcome these obstacles and have a happy home once again.
Jose reported to the group that he left the letter out for Veronica to find and read. He said that Veronica cried when she read it. Then she came to his room, kissed him, gave him a hug, and they made love. Jose was all smiles, and he thought it was a great homework exercise. “Wow, Dr. Adams,” he said, “these letters work great!” I told Jose that while I was happy he got laid, that was not the purpose of the letter.
Jose should have put more effort into his letter. Notice that clients sometimes use tools such as these for purposes other than those for which they are intended. On the positive side, Jose did acknowledge that his actions had cost him Veronica’s trust and their happiness, and that he was committed to working hard to get it back. Considerable minimizing is evident, however, especially when contrasted with the preceding letters. While Veronica seems to have appreciated the letter, it concerned me that Jose was not very specific about how he planned to change himself to make their “happy home,” nor was he specific about his past abusive behaviors. Maybe I am a pessimist, but I suspect that Jose had other motives for writing the letter.
When Pete read his letter, the more experienced men in his counseling group confronted him strongly. See if you can identify their concerns about his letter as you read it.
Dear Sandra,
I’m angry that . . . my girlfriend and I argue about everything.
I get mad when . . . my girlfriend calls me names.
I feel frustrated . . . when she don’t stop when I ask.
I’m sad that . . . we get into it so much.
It hurts me when . . . she doesn’t like to talk.
I’m disappointed that . . . when I get upset.
I’m afraid that . . . if this keeps on we will break up.
I’m worried that . . . my son will suffer the most.
I don’t want . . . visitation of my son only on court ordered days.
I’m ashamed . . . for going to court.
I was definitely wrong . . .
I apologize . . . for the name-calling.
I understand . . . your feelings.
I see your point about . . . arguing.
I know you feel . . . bad.
I love . . . you.
I appreciate . . . you being such a good mother.
I thank you for . . . understanding.
I hope you were able to identify some of the problems in Peter’s letter. My first impression was that Peter put as little effort and thought into the letter as possible. “I know you feel bad . . . I’m disappointed when I get upset . . . I understand your feelings.” Sentences like these lack substance. They indicate that Peter has little motivation to establish communication or work through problems with his girlfriend. That may be for the best. Spousal abuse counseling is not marriage counseling, and partners should never be encouraged to stay in an abusive relationship. On the other hand, this is the attitude that many clients bring to their initial counseling sessions. Bob, whose letter was discussed earlier, had an attitude similar to that of Peter when he started his counseling.
My second impression was that Peter blamed his partner for their problems. Peter’s letter is full of information about the things he resents about his girlfriend, but he does not have much to say about his own history of abuse towards her (yes, there was an extensive history of abuse). For example, he did not bother to respond to the sentence that begins, “I was definitely wrong…” In another sentence, Peter apologizes for some name-calling, but does not mention his physical abuse. The only thing he is ashamed of is going to court for his acts of spousal abuse. This is an example of the type of letter that can do more harm than good. The worst example, however, is yet to come.
Martin is an angry man. In his letter to his wife, he is too angry to communicate without trying to hurt and abuse. Martin is not ready to solve problems or look at his own behavior objectively. Indeed, he used his letter as an excuse to vent his hostility and heap more destruction on an already battered relationship. It speaks for itself.
Dear Donna,
I’m angry that . . . you lied.
I get mad when . . . you quit your jobs.
I feel frustrated . . . when you lay around all day.
I’m sad that . . . you took my daughter away from me.
It hurts me when . . . you lie.
I’m disappointed that . . . that you lied.
I’m afraid that . . . our relationship is doomed.
I’m worried that . . . you will never understand.
I don’t want . . . you to be my wife anymore.
I’m ashamed . . . that I had to go to jail.
I was definitely wrong . . . to marry you in the first place.
I apologize . . . for nothing.
I understand . . . that I can’t change you.
I see your point about . . . getting a divorce.
I know you feel . . . bitter.
I love . . . someone else.
I appreciate . . . our separation.
I thank you for . . . our beautiful daughter.
Martin’s letter was included an example of what clients should not to do in a letter. Martin’s letter is an example of the behaviors that clients should avoid: blame, avoidance of responsibility, the YOU mode, deliberately and recklessly saying things to hurt, and so on. Thankfully, Martin’s spouse never read the letter.
Letters such as this last one underscore the importance of reviewing exercises before clients present them to their spouses. Martin’s letter also speaks to the importance of setting proper priorities in spousal abuse counseling. Help the client develop the skills and concepts he or she needs to stay in The Box before addressing specific problems in the relationship.
After clients finish their letters, have them read them over once or twice. Have them consider how their words would sound to their partners, and ask themselves if they are being fair to him or her. Try to avoid the YOU mode, and follow all of the guidelines for problem-solving covered in the previous pages. While it is appropriate for clients to express their anger, they need to remember that the purpose of the letter is to say how they feel in a way that increases communication. Never use it as an excuse to punish a partner.
Clients sometimes invite their partners to write their own letters. If so, talk to the client about how to respond to a letter from the partner. Communication is not easy, and it always involves some risks. It is often hard to express anger or other negative feelings without hurting, and it is equally hard to remain respectful when your feelings have been hurt. Nevertheless, a successful relationship requires that clients learn to do both of these things reasonably well – not necessarily perfectly, but reasonably well. A partner must be able to listen to one another’s feelings in a respectful way, and express feelings of his or her own with respect and sensitivity.
It is helpful to develop the right perspective about the anger and hurt that our clients’ partners may express in letters. When a partner expresses anger, criticism, or hurt, the client often reacts as though the partner has said such things as:
Most often, none of these things was said. Defensiveness and hurt often grow out of the erroneous meanings that a client gives to the partner’s expressions of anger or criticism. Anger is not a declaration of war, and criticism is just a request that some changes be made. Most often, no one was really wronged; the partner simply told him how she felt. To the contrary, there is much that is good about a partner’s willingness to trust you with his or her feelings. Opening up and being honest probably was not easy for a partner, especially an abused partner. It took trust, courage, and caring about the welfare of the relationship. Clients need to remember that the partner is taking a risk by opening up to them, just as they are taking a risk by inviting him or her do so.
Encourage clients to respond to a partner’s letter in a respectful manner, and never punish a partner for expressing feelings they do not like. If they cannot say anything positive at the moment, say, “Thanks for writing this letter. Give me some time to think over what you told me, and then we’ll talk about it some more.” If the client gets defensive and angry, the partner will have a hard time trusting them enough to open up in the future.
When clients write letters to their partners, remind them that they can express anger with consideration and respect, as in the first examples, or in manner that is hurtful, demeaning, and mean-spirited, as in the last example. Clients can be truthful without insensitivity, and open without malice. Be mindful that the goal of the letter is to open communication and bring clients and their partners closer together.
Keeping a “Big Picture” in mind can make a big difference in the way clients choose to behave during times of conflict. A Big Picture allows them to see past day-to-day problems and focus on long-term relationship goals. The pages that follow present a strategy to help clients develop and maintain their own Big Picture. When problems come up and tension starts to build, clients stop to think about their Big Picture. They also bring the Big Picture to mind during self-talk and in time-out periods to put things into perspective. For example, the client remembers to whom they are talking, how important that person is to them, and what they want their relationship to become as the years go by. With a Big Picture in mind, they are more likely to act in a way that is consistent with it.
It is surprising, I tell my clients, how many people lack the basic rudiments of a Big Picture for their relationships. Having no Big Picture, they get caught up in daily quarrels and act towards their partners as if tomorrow didn’t matter. Unable to “see the forest for the trees,” they say and do things that no relationship can long withstand. Common sense tells most of us that we cannot engage in verbally and physically abusive behavior that is certain to destroy our relationships. We know that we cannot swear at our partners, call them demeaning names, physically attack them, and expect that they will continue to love, trust, and respect us. Yet many people who are reasonable and responsible in other areas of their lives do just that. In giving vent to destructive and hostile anger over some perceived slight, they assault their partners with words and behaviors that are sure to antagonize and hurt. In time, feelings of resentment, bitterness, and disappointment replace feelings of affection, tenderness, and hope that were once a source of happiness and optimism for the future.
The daily news talks about war, crime, violence, and brutality in the world. However, not all warfare is waged between nations. Too often, the home is a battlefield in which family members wage vicious verbal and physical combat that erodes love and inflicts lasting emotional scars. Brutality and violence occur not only on dark streets at the hands of strangers, but also in our own homes at the hands of family members.
Although people are often aware of what they’re doing, they persist – sometimes as a matter of stubborn pride, sometimes because they smugly believe that they’re “right” and their partners are “wrong” – until there is no hope at all that the relationship can be saved. All the while, they soothe their guilty consciences by telling themselves that it was all their partners’ faults, that they “pushed my buttons,” and that there was nothing else that they could have done. The result is one of the greatest sicknesses in the world today: the feeling of being unwanted and unloved.
Why do perfectly reasonable adults do and say things that they know will hurt their partners and destroy their relationships? Part of the answer, I tell my clients, may be that people lose sight of the Big Picture. The Big Picture means seeing past day-to-day squabbles and problems; problems are an inevitable part of two people trying to adjust to each other’s differences. The Big Picture means knowing why you got into a relationship with your partner in the first place. It means keeping sight of how you want your relationship to grow, and what you want it to become as the months and years go by. It means letting the power of love replace the love of power.
Many clients have told me that the process of developing a Big Picture for themselves was among the most powerful components of their counseling program. As they thought about why they are in their relationships, what they want it to grow into, and how they see themselves and their relationships twenty years from now, their lives and relations with the people in it assumed new meaning. Talking about the Big Picture requires talking a lot about family and love, although some clients are uncomfortable talking about such things. To introduce the concept, I like to define what “home” means to my clients, and begin by giving clients my own Big Picture. I tell them what my family means to me:
To me, forming a family means doing something great and noble. My family is where “I love you” is expressed sincerely and often. It is the only place on earth where I can know that the most powerful force in the universe is not hate, greed, or some other vice, but love. It’s where I experience love as a verb. It’s where I learn that it is not how much I give that is important, but how much love I put into the giving.
In my family, I find support and relief from the pressures and problems of life, and gain courage from the knowledge that at home there are people who will always be there for me, and upon whom I can always rely. Family is where I experience what it means to be a husband and father. My family is the greatest source of happiness that is within my power to reach. While the work that I do brings me happiness for a time, my family will be a source of joy for my entire life. It is the most important work I’ll ever do. Through my shared experiences with my family, I will build a storehouse of contentment and glad memories upon which to draw. Long after I leave this earth, I will leave something of myself behind – something good that just may, if I set a good example and do my best as a husband and a father, continue to have a positive effect on the lives of my children, and of their children after them.
These are more than just words. It is my Big Picture. This is what I want my relationships to grow into as the years go by. Being far from perfect, I sometimes forget my Big Picture, and when I do, I act foolishly. Sometimes I do and say things that I regret. But I keep coming back to this Big Picture of mine, and I try to keep it in mind when I feel angry or frustrated about something. I stop and remind myself that these people I am speaking to are my wife and children, and I remind myself what they mean to me. I remind myself that my relationship with these people, my connection to the people I love, is all that really matters to me in this world. Then I try to act accordingly. While I do not dwell on it, I know that one day I will inevitably leave this world. When that day comes, I want my wife and children to know beyond doubt that they were loved deeply and profoundly. I regret that I fail at this far too often, but I am trying to improve, and am trying to keep my Big Picture in mind every day.
Henry W. Longfellow, the great American poet, expressed his Big Picture long ago in one of my favorite poems, “The Children’s Hour,” which I sometimes read to groups of hardened, macho clients. Longfellow had the Big Picture; he knew what his relationships meant to him. Many others have written in a similar fashion. One such man was Sullivan Ballou, who served as a Major in the 2nd Rhode Island Volunteers during the American Civil War. An ardent patriot, Major Ballou believed deeply in the cause for which he was fighting, but he was not a fool; anyone could see that many men from both sides would die on this battlefield. Preparations had been underway for some time, and by July of 1861, over 60,000 Union and Confederate soldiers gathered along the banks of Bull Run for the imminent battle. Nearly 5,000 men were about to lose their lives.
One week before the battle started, Major Ballou’s mind was on his two children, Willie and Edgar, and on his wife, Sarah. As sometimes happens on the eve of battle, he had a premonition that he would not survive. There were things he wanted to tell Sarah, things he wanted her to know before he died. On July 14th, in the calm of a summer night, the Major opened his heart to her in a letter. Excerpts from his letter follow.
July 14th, 1861
Camp Clark
My very dear Sarah,
The indications are very strong that we shall move in a few days – perhaps tomorrow. Least I should not be able to write you again, I feel impelled to write a few lines that may fall under your eye when I shall be no more.
Our movement may be one of a few days’ duration and full of pleasure – and it may be one of severe conflict and death to me. If it is necessary that I should fall on the battlefield for my country, I am ready. I have no misgivings about, or lack of confidence in, the cause in which I am engaged, and my courage does not halt or falter. I know how strongly American Civilization now leans upon the triumph of the Government, and how great a debt we owe to those who went before us through the blood and suffering of the Revolution. And I am willing – perfectly willing – to lay down all my joys in this life, to help maintain this government, and to pay that debt.
I cannot describe to you my feelings on this calm summer night, when two thousand men are sleeping around me, many of them enjoying the last, perhaps, before that of death – and I, suspicious that Death is creeping behind me with his fatal dart, am communing with God, my country, and thee.
Sarah, my love for you is deathless, it seems to bind me to you with mighty cables that nothing but Omnipotence could break; and yet my love of Country comes over me like a strong wind and bears me irresistibly on with all these chains to the battlefield.
The memory of the blissful moments I have spent with you come creeping over me, and I feel most gratified to God and to you that I have enjoyed them so long. And hard it is for me to give them up and burn to ashes the hopes of future years, when God willing, we might still have lived and loved together, and seen our sons grow up to honorable manhood around us. I have, I know, but few and small claims upon Divine Providence, but something whispers to me – perhaps it is the wafted prayer of my little Edgar – that I shall return to my loved ones unharmed. If I do not, my dear Sarah, never forget how much I love you, and when my last breath escapes me on the battlefield, it will whisper your name.
Forgive me my many faults, and the many pains I have caused you. How thoughtless and foolish I have oftentimes been! How gladly would I wash out with my tears every little spot upon your happiness, and struggle with all the misfortune of this world, to shield you and my children from harm. But I cannot. I must watch you from the spirit land and hover near you, while you buffet the storms with your precious little freight, and wait with sad patience till we meet to part no more.
But, Oh Sarah! If the dead can come back to this earth and flit unseen around those they loved, I shall always be near you; in the garish day and in the darkest night, amidst your happiest scenes and gloomiest hours, always, always; and if there be a soft breeze upon your cheek, it shall be my breath; or the cool air fans your throbbing temple, it shall be my spirit passing by.
Sarah, do not mourn me dead. Think I am gone and wait for thee, for we shall meet again.
Major Ballou died at Bull Run one week later. Major Ballou, like many soldiers moving toward the field of battle, had the Big Picture when he wrote this letter to Sarah. People in life and death situations often do. Unfortunately, it seems clear to him that there were times when he lost sight of the Big Picture. The lines, “Forgive me my faults and the many pains I have caused you. How thoughtless and foolish I have oftentimes been!” suggest that there were times when he forgot how important she was to him. It often works that way. Too often, we do not appreciate what we have until it is gone. It is not until we have lost the people we love that we realize how much they mean to us. The realization comes in divorce court, in a child custody hearing, or with the death of a loved one. The Big Picture comes, but it is too late to do anything about it.
Regret is a terrible thing, regret about things we should have said but did not say; regret about wounds we wish we could undo but cannot. As the Major wrote to Sarah, “How gladly would I wash out with my tears every little spot upon your happiness . . . But I cannot.” How much better life would be if we always kept the Big Picture! Losing sight of it always leads to regrets. Arturo, a client of mine, had such regrets. Like Major Ballou, Arturo was a good man, but he sometimes lost sight of the Big Picture.
Arturo loved his daughter Julia, and she loved her father. Julia was soon to be married to a fine young man of whom her father approved. One day, Arturo came home and found that his daughter and several of her friends had left their towels by the pool. Arturo was annoyed that they had not put the towels away, and he snapped at Julia. Jabbing his finger in her face he shouted, “If you can’t get your friends to clean the place up, then you do it!” It was not so much his words as the harsh tone in his voice, with her wedding only days away, that hurt Julia. She did not say anything, but excused herself and went to her room. A while later, Arturo’s wife told him that Julia was in her room crying. Arturo’s only response was a shrug of his shoulders.
When Arturo told me this story, I asked him why he had not gone to Julia to talk with her. “I never apologize!” Arturo said. “That’s one thing I never do!” Knowing that he adored Julia, I asked him to consider the Big Picture. “Is this the last memory you want Julia to have as your daughter in your home?” “What do you mean?” Arturo asked. I reminded him that his and Julia’s lives were about to change forever. In a few days, she would be married, with a husband and a home of her own. Did he really want to end this phase of their lives with such an ugly memory? “Were the damn beach towels,” I asked, “worth even one of your daughter’s tears?”
“Try to see the Big Picture, Arturo,” I said. “Remember who Julia is and what she means to you. When you react to small problems with an aggressive attitude, you give her the impression that the towels are more important to you than her feelings. Julia is about to take a big step in her life. In her few remaining days with her father, she needs to feel your love, support, and encouragement. She needs to know that she can turn to you for advice and relief from the problems and pressures that she will have to face over the years to come. This is a time to let her know that you will always be there for her, and that she can confide in you without fear. Isn’t that part of your Big Picture, Arturo?”
Arturo regretted having lost sight of the Big Picture. Beneath his gruff exterior, he cherished Julia, and he set about the job of putting things right between them. This is a relatively minor incident when compared to the other stories in this course, but it illustrates the hurt that we inflict upon the people we love when we lose sight of the Big Picture. On the other hand, keeping the Big Picture in mind when we are angry can make a big difference in the way we choose to behave.
I once had a client who lived alone; he had done a good job of driving most of the people who cared about him out of his life. He took his counseling to heart, however, and bought a kitten so he would have someone with whom he could practice the skills that he was learning. The cat had a habit of jumping up on a chair and pawing at him every morning when he left for work. One day, the cat scratched him badly enough to draw blood. He told us that his first reaction was to hit the cat, but he stopped himself and thought, “I’d rather have the cat try to stop me from leaving each day than to have it run from me when I come home.” That is using the Big Picture. By keeping sight of the Big Picture of our relationships (even with our pets), we avoid behaviors that damage them and cause regrets later on.
The Big Picture is an important part of self-talk and time-out exercises. When a problem comes up and tension starts to build, clients should stop to think about their Big Picture until the problem is resolved. They should also bring the Big Picture to mind during a time-out period to help them put things into perspective. Again, consider to whom they are talking, how important they are, and what they want their relationship to become as the years go by. With the Big Picture in mind, they are more likely to act in a way that is consistent with it.

Why do so many of relationships fail to become what they could and should become? Why do so many people lack a clear Big Picture? One reason is that many people are taught from childhood how to be tough and strong, but not how to give and receive love. Uncomfortable with strong emotions (except anger), they tune out their emotions because the softer feelings of love and affection make them feel weak and vulnerable. In fact, the mere mention of the word “emotions” can send many clients running for cover. Not only are many uncomfortable with their own feelings, but they are also uncomfortable with strong expressions of love from their partners or their children. They stumble over the words “I love you,” and avoid real intimacy in their relationships. As one client said, “I’d never hug my son! I might shake his hand, but I’d never hug him!” His son was about eight years old.
Typically, these people do not see their “emotional numbness” or emotional inhibition as a problem. Rather, they see their partners as the problem; he or she is “too emotional.” They believe that everything would be fine if their partners would stop trying to get them to talk about their feelings so much. Their inability to feel and talk about any emotion but anger isolates them and takes the warmth and closeness out of their relationships; they disconnect from others and from themselves. If you never tell and show people that you love them, how are they to know? Our partners and children need to hear the words. I am not saying that we need to wear our feelings on our sleeves and cry at every movie (many clients are relieved to hear me say this). I am saying that we should be at least as comfortable in expressing love as we are in expressing anger. The words “I love you” need to be a substantial part of our Big Picture.
Another cause of failed relationships is destructive anger. “Anger doesn’t solve anything,” it has been said, “but it can destroy everything.” Freely venting anger without regard for the hurt it inflicts upon your partner, or the harm it does to your relationship, is childish and irresponsible. The things we say when we are angry matter, and they can’t be taken back once they are said. Vicious verbal attacks scar a partner and injure a relationship deeply, possibly beyond repair.
What do we say to clients about relationships that are already crippled by the things that they have said or done? The Big Picture may help. More to the point, clients need to remember the words of Karl Menninger who wrote, “Love cures people – both the ones who give it and the ones who receive it.” If you want to turn your relationship around, I tell them, you have to see the Big Picture. A large part of the Big Picture is to start to give and receive love. In your words and behavior toward your partner, act as though you were as deeply in love as you wish you could be, and keep at it. Do not expect to undo all the hurts overnight, but persist in loving your partner in your words and actions. In time, unless too much damage has already been inflicted, you will see a change in your relationships. The important thing is to begin to really give and receive love, and to keep your eyes on the Big Picture. The choice is up to you. You have the power to make your relationships a heaven or a hell. For the most part, our relationships are what we made them. They are as poor or as great as our own Big Picture.
Encourage clients to take their time and put some thought into writing their own Big Picture. Why are they in the relationships they have chosen? How do they want their relationships with their partners to grow over the years to come? What do they want their relationships to be like? How will they treat each other during times of problems and conflict? How do they want their relationships with their children to develop over the years? What do they want their children to learn from the way their parents treat each other? If they are not in a relationship currently, describe the kind of relationship they hope to have one day. Advise them to avoid the temptation to talk about how big their house will be, or about the expensive car they will drive one day. The Big Picture is not about material things, but about the quality of their relationships. It is also helpful to have clients describe several specific behaviors that they can start doing today to make their Big Picture a reality.
As clients reflect about their Big Picture, it is a good time to ask male clients to think about their basic beliefs about manhood and aggression. In their adolescent years, most males ask themselves whether they are tough enough. As adults, we need to ask a different question – whether tough is enough. To be successful in adult relationships, many of us need to redefine what it means to be a strong man. At some point in the counseling process, most men will have to examine their core beliefs about what it means to be tough and strong, and develop a more mature understanding of what it means to be a strong adult.
Why are people so violent? Watch the local news, see a movie at the theater, or pick up a local newspaper and you will see how pervasive violence is in our society. Most violent crime, I am told, is committed by men against other men. However, much of the violence in our society is of the domestic variety, between partners in their own homes. To get a picture of the extent of the problem, consider the number of domestic violence cases filed in the city of Long Beach, California (the city in which I practice) in 1994. During that year alone, there were 4,030 spousal abuse cases filed in Long Beach Superior Court. The sheer number of cases shows the extent of the problem of violence in many American homes.
Two nationwide studies of American families (Straus & Gelles, Physical Violence in American Families: Risk Factors and Adaptations to Violence in 8,145 Families, 1990, 2nd printing 1999) indicated that 8,700,000 couples experience at least one incident of domestic violence per year, and that’s probably an underestimate of the actual number. A large portion of the violence was relatively minor in nature (not likely to cause severe injuries that require medical attention). However, 3,400,000 of those couples experienced the more severe levels of violence (kicking, punching, choking, hitting with an object, etc.) that are likely to require medical attention. One-third of the couples studied had experienced at least one incident of domestic violence during the course of their marriage. Two-thirds of the couples reported that they had never experienced an incident of domestic violence. The same survey found that about 1,500,000 children per year are severely assaulted (kicked, punched, beaten up, burned) in their homes.
To their surprise, the authors also found that the violence was not confined to male on female violence. Women in the study were full and equal partners in the violence. By their own report, the men and women who participated in the 1985 survey (84% of those contacted agreed to participate) revealed the following rates of violence in their relationships:
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985 Survey Results (Straus &
Gelles, 1990) |
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|
Any violence by the husband |
11.6% |
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Any violence by the wife |
12.4% |
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Severe levels of violence by the husband |
3.4% |
|
Severe levels of violence by the wife |
4.8% |
As can be seen in the table, women in the studies reported that they carried out domestic assaults at about the same rate as men did. (About 30% of the people referred to my program by the court for spousal abuse counseling are women.) In an effort to find out how many of the women were acting in self-defense from assaults initiated by men, Straus (1980) found that among couples reporting one or more domestic violence incidents, about half of them reported mutual violence (they were hitting each other). In a quarter of the cases, only the man had committed violent acts, and in a quarter of the cases, only the woman had committed violent acts. In cases where the violence was mutual, women were the first to hit about half the time, and men were the first to hit about half the time.
While the incident rates reported above continue to be controversial, similar rates have been found in more than two dozen studies of domestic violence (for example, O’Leary, Malone, & Tyree, 1994). In their book, Domestic Violence: The Criminal Justice Response (Third Edition, 2003), Eve and Carl Buzawa reviewed the spousal abuse research in depth and concluded, “The preceding recent studies collectively suggest that female-on-male violence is a widely underreported phenomenon. …[The research] also simply does not fit into the image that many authors, activists, and politicians have of a crime that is almost exclusively within the province of men” (p.22).
Male clients should not take this information as justification for their acts of violence towards their female partners. No act of spousal abuse is justifiable, not a single one. In addition, there are important differences between men’s violence and women’s violence. As Eve and Carl Buzawa also acknowledge, “the impact [of violence] in the form of actual injuries and death is demonstrably less [with female violence] than [with male violence]” (p.22). In other words, male-on-female violence is much more likely to result in severe injury or death. Men inflict far more severe injuries on women. When a partner is seriously injured in a domestic assault, the vast majority of the time the victim is a woman. Women, for example, are far more likely to receive emergency room attention due to domestic violence, and women are far more likely to be murdered by male partners in domestic violence situations. In 1994, according to the California Department of Justice, 78% of the people killed by their partners or ex-partners in California were women.
Another difference is that male violence is much more likely than female violence to induce fear in the victim. With fear comes the potential to use violence or the threat of violence to intimidate and control the partner. Studies of couples who report mutual violence in the relationship (both the husband and the wife have been violent towards each other) show that, for the most part, only the wives are fearful during arguments (Jacobson, et al., 1994). While there are exceptions, it is generally true that only male violence induces fear in the partner. Female violence generally produces anger in their male partner.
On the other hand, female clients should not minimize the abusive nature of their own violence. You do not have to severely injure or kill your partner to abuse him. The point I want to make is this: spousal violence, at least in my clinical experience, is not a gender issue. Nor is it a straight, gay, or lesbian issue. It is a human issue. All spousal violence, regardless of the gender of the person doing the hitting, and regardless of the gender of the person hit, is abusive, destructive, and in most instances, a criminal act.
To return to the original question, why are people so violent? To understand violence we must understand how we are socialized. From a very young age, boys, and an increasing number of girls, come to believe that certain characteristics are strong and admirable, while other characteristics are weak and contemptible. Ask clients, especially your male clients, to remember what it was like to be a 13- or 14-year-old adolescent. How did they want to be seen by their peers? What kind of characteristics did they think were strong? What characteristics did they think were weak and unmanly? I have conducted this exercise with groups of men for many years. They consistently give the following answers:
As an adolescent, I wanted to be seen as:
I did not want to be seen as:
If you take the characteristics that clients thought were strong and put them in a box, you have an adolescent’s idea of what it means to be strong and manly. One could call this box “The Adolescent Idea of a Real Man.” Many young women also come to see this image as one of a “Strong Woman.”
The Adolescent Idea of a Real Man
A real man is:
Strong
Tough
Confident
Unafraid
Experienced
Street smart
One who does not take any bull from others
One who does not show feelings (except anger)
Sexually experienced
As adolescents, we sought after the characteristics we associated with being a “REAL MAN.” We saw examples of “real men” in movies, sports, among our peers, and frequently in our homes. The social rewards for being a “real man” seemed obvious. We saw our favorite film and sports heroes get the respect of others, win beautiful women, and make lots of money by being tough. In the movies and on the field, we saw them solve their problems with aggression. They never cried, they were never afraid, and they never let themselves be pushed around by others, no matter what the odds. We did not realize it at the time, but our adolescent ideas of a real man were based on two lies:
Lie Number One: A real man can solve his problems with violence. In fact, the stronger, tougher, and more violent you are the better you will be at solving your problems.
Lie Number Two: A real man doesn’t have to pay negative consequences for his violence.
If you want to see examples of these two lies in action, just go see the latest action movie at your local theater. The action hero on the screen will be tough and strong, live totally inside the Adolescent Box, and solve all his (or her) problems by shooting someone, bashing them around, or blowing something up. The hero will not get in serious trouble for this violent behavior – no jail, probation, destroyed lives and relationships, or mandated court counseling – and our hero will never die.
The most significant training, however, comes from teenage peers. We train each other to be tough and strong, and to live according to adolescent ideals of manhood. While the rewards for being strong and tough seem wonderful, punishment from our peers for weak or unmanly behavior is swift and terrible (Weak behavior is any behavior other than that in the Adolescent Box.). Adolescents put tremendous pressure on themselves and on each other to act tough and strong, like a “real man.” Those who dare to act in ways regarded as weak, or effeminate, are subject to vicious ridicule by their peers, such as the name-calling below.
Names we call each other when we get outside the Adolescent Box:
|
wimp |
mama’s boy |
queer |
These names have a common theme. They all question our manliness. They accuse us of “acting like a girl” rather than a “real man.” These names apply social pressure to get us to act tough and strong, to stay inside the Adolescent Box, and be a “real man.” The name-calling, ridicule, and rejection last until we begin to live up to the adolescent ideal of what a “real man” should be. (In ridiculing others in this way, boys also try to ease their own insecurities about being tough enough.) When directed at us, this type of ridicule from peers hurts deeply; fear of such ridicule and the need to avoid it motivates us to appear tough and strong to our peers, no matter how we really feel. When we feel hurt, sad, afraid, or unsure about ourselves, we cover it up and hide it from others, for fear of inviting further ridicule and rejection. I suggest to my clients that we were all subjected to this socializing by our peers. To illustrate the near universal nature of the training, I ask clients in the group to raise their hands if, as an adolescent, they ever . . .
I also give a short quiz to see how well they learned their lessons from adolescence about being a “real man.” What is a “real man” supposed to do, I ask, if . . .
Clients always know the “correct” answers. They were trained well. As an adolescent, I ask, what kind of reaction would you have received from your peers if you took any course but the “approved” one? Can you see how thoroughly you were trained to act like a “real man”? As a man, you were trained to prove your toughness by following the manly rules of adolescence, some of which are shown below:
By living scrupulously by these adolescent rules of conduct, I say, you may have minimized ridicule and rejection from your peers during your adolescent years. The problem is that when you entered the world of adults, you found that these rules no longer worked. Rather than helping, you avoid problems. In actuality, these rules from your adolescence caused bigger problems, some of which are shown below:
One of the saddest and most destructive aspects of adolescent thinking about manhood is the effect it has on the relationship between a father and his children. Too often, fathers think that children (especially sons) need “toughening up.” In reality, what they need most from us is understanding, love, compassion, respect, and patience. They need to know that we understand what they are going through, and that we are proud of them. They need to know that manhood means being strong at times, but it also means being gentle, kind, and loving. They need to learn by our example to control their anger and solve problems non-violently. Far too often, what children receive instead are harsh words and physical ill-treatment. Many fathers feel uncomfortable demonstrating affection, even to their own sons. They think that showing affection is a woman’s job; and that a father’s job is to make them “tough.” If they show affection to their sons, it might make them “soft.” Through this attitude, we reaffirm the myths of adolescence to our children, and they perpetuate the cycle with their own children.
We learned as young men to adopt an adolescent idea of what it means to be a “real man.” Given the pressure from our peers and others, we were afraid to act any other way. The problem is that the adolescent man is woefully unprepared to handle the complex problems and issues that adults must face in their relationships. How do we get these bills paid? I don’t know if my partner loves me anymore. I’m afraid my daughter’s using drugs. My son’s failing school. Is my wife having an affair? My boss doesn’t like me. My doctor told me I may have a serious illness. Why is my daughter afraid of me? Adult problems require adult skills to handle them. If all we have in our toolbox to deal with problems is being tough, strong, aggressive, and showing no feelings but anger, we are going to fail.
As adolescents, we often asked ourselves, “Am I tough enough?” As adults, we have to ask ourselves, “Is tough enough? The answer is no, tough is not enough. Being tough is not enough to be successful in adult relationships. Success in the adult world requires a set of skills that were not in the Adolescent Box. What are the skills needed? Many of these skills are taught in this counseling program, such as staying in The Box and non-violent problem-solving, but there are others as well. Ask them to answer this single question: When I was an adolescent, what did I need more of from my father? If your clients are like mine, they will give answers similar to those below.
What I Needed More Of From My Father When I Was Growing Up:
To succeed in the adult world, our clients (and the rest of us) needed to learn these things. They are the things our partner and our children need from us to make our relationships work.
I do not want to imply that all of the characteristics in the Adolescent Box are of no value. There is nothing wrong, I suggest to my clients, with being tough sometimes. When we are parenting a gaggle of teenagers, we may need to be tough in setting limits and rules of conduct. There is nothing wrong with being physically strong, and how could children’s burn clinics operate if the people who work there could not “turn off” their emotions at times? Certainly, there is nothing wrong with being a good sexual partner. These attributes can help make relationships successful.
However, they are not enough. We also need to develop patience, the ability to listen and show understanding, the ability to give support and receive it from others, and the willingness to show feelings other than anger. Taken together, these characteristics provide the flexibility and range of skills that strong adults need. In many ways, I advise clients, spousal abuse counseling is about growing up. It is about learning skills and tools that we were not taught as adolescent boys. It is about learning to be more than tough and strong. It is about leaning to be an adult.
If spousal violence in the home is to stop, and if relationships are to be successful, clients must break free from adolescent thinking. I also suggest that we have not been talking about “manliness” at all; we have been talking about becoming a mature adult, and the concepts apply equally to women as to men.
Core beliefs about being strong and manly must change. Mature, adult thinking and behavior must replace adolescent thinking and behavior. Adult beliefs about strength and manliness need to be restructured to include the following principles:
In addition to challenging beliefs about strength, aggression, and manliness, it is also important to address the belief held by many abusive clients that they are both feared and respected. The section that follows provides strategies that introduce the concept that leaders win the love and respect of others, while tyrants are feared but not respected. Clients learn that leaders and tyrants use very different behaviors in their relationships. Leaders use tools like patience, understanding, and self-sacrifice, while tyrants use tools like intimidation and violence. Clients are encouraged to choose respect rather than fear by using leadership skills during times of conflict, applying tools that foster love and respect, and avoiding tools of the tyrant that create an environment of fear.
Clients often find it helpful to discuss the concepts of respect and fear and of leaders and tyrants, to clarify these concepts, and to make a conscious choice about the sort of people they want to be in the future. These issues fit nicely into the treatment plan when addressing concepts such as the Big Picture, strength, and manhood. I begin by asking clients whether they would rather be respected or feared. Do they want to be a leader or a tyrant? Do their partners and children respect or fear them? Do they see themselves as a trusted leader in the relationship, or as a despotic tyrant? Are they neither a leader nor a tyrant, or do they think of themselves as a little of both, depending on their mood on a given day?
How do the partners and children of our clients behave when our clients get angry? Do they get anxious and shy away? Are they afraid? One client, discussed earlier in this course, wrote, “I physically and emotionally damaged my wife and caused my children inestimable pain and distress. I have seen fear in their eyes as they recognized my rage. I have noticed their avoidance of me at times and their timid demeanor with me.” To his credit, he was ashamed of the fear he had caused in his family, and he made meaningful changes. I ask clients whether they see the same fear in the eyes of their families when they recognize the clients’ rage. If so, I tell them, they need to listen carefully to the concepts that follow. Significant changes are in order.
The first thing to know about respect and fear is that respect and fear never occur at the same time. No person is simultaneously feared and respected. Although people may say, “I want to be feared and respected,” it is not possible. A feared person is not respected; respect goes to different kinds of people, people who do different sorts of things. In the same way, a respected person is not feared. Respect is the exact opposite of fear. If clients want respect, they must treat people in ways that engender respect – if they want to be feared, they must behave in ways that engender fear. They can have either fear or respect, but not both.
When I teach this concept, it often provokes an argument from at least one or two of the men or women in the group. From a young age, some people believe that fear and respect go hand in hand like burgers and fries. They do not. The following exercise is used to illustrate how different fear and respect are. First, ask clients to think of the person they feared most in their life. Have them take their time. The person feared may be someone currently in their lives, or it may be a person from their childhood: a bully in the neighborhood, an abusive stepparent, or some tormentor from their teenage years. The important thing is to think of a person whom they really feared. (Understand that I’m not talking about the kind of fear engendered by a strict parent who would spank them if they cut school or stole candy. I’m talking about genuine fear. Clients who were exposed to a truly abusive parent or stepparent know the kind of fear I’m talking about.) After clients have a person in mind, ask them to make a list of the characteristics of the feared person. What was the person like? They will come up with a list that looks like this:
The Feared Person
Next, ask clients to think of the person whom they most respect in their lives. Out of all the people they have known, whom do they respect the most? Have them make a list of the characteristics of the respected person. The list will look something like this:
The Respected Person
Now compare the two lists to illustrate the difference between the feared person and the respected person. As you compare the two lists, clients can see that they describe two different people. Not only are the feared and respected people different, they are the exact opposites of each other. The feared person, I say, is a tyrant. You can tell tyrants by the tools they use to get what they want: fear, intimidation, and violence. The tyrant gets what he or she wants by bullying others, but they are fooling themselves if they think they can act this way and also be loved or respected. Tyrants believe that fear, intimidation, and violence are the best ways to control others and get what they want out of life. If they persist in acting this way, they eventually find themselves alone, despised even by their own family, and very frequently incarcerated.
A respected person is the opposite of a tyrant. They are leaders. The people who know them do not fear them. They are not avoided, and people don’t have a timid demeanor around them. In fact, people like to be around people they respect, and look forward to their coming home because they make their families feel safe and secure. They have no desire to engender fear or to intimidate others, and they are loved and respected. You can tell a leader by the tools they use: respect for others and self-control, they are trustworthy and self-sacrificing. They are true leaders in their homes.
Fear and intimidation are the tools of a tyrant; mutual respect and trust are the tools of a leader. I tell my clients that whenever your partner does what you say out of fear of you, rather than from his or her own free choice, you have become a tyrant rather than a leader. Act like a tyrant and you will be a tyrant, a person feared but not respected. Respect goes to different kinds of people who do different sorts of things. In the same way, act like a leader and you will be a leader, a person respected but not feared. Respect is the exact opposite of fear. If you want respect, you must treat people in ways that engender respect – if you want to be feared, behave in ways that engender fear. You can have either fear or respect, but not both.
Frequently, clients will say, “Sometimes I act like a leader, and sometimes I get mad and act the way you say a tyrant acts. Doesn’t that mean I can be feared and respected at the same time?” No, I tell them, it does not. As I have said, fear and respect are polar opposites. You cannot have both. It works this way: to the extent that you act like a tyrant, you will be feared. To the extent that you start acting like a leader, people will stop fearing you and slowly start respecting you. The diagram below illustrates the concept.
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Act Like a Tyrant: Use abuse, intimidation, and violence. Disrespect others, bully and force people to do what you want, ignore the concepts and skills learned in counseling.
|
Act Like a Leader: Show respect and kindness to others, show self-control when you are angry, put the welfare of the family first. Use the skills and concepts learned in counseling. |
To the extent that clients act like tyrants, people’s feelings toward them will move toward the FEAR end of the spectrum. To the extent that they act like leaders, their feelings will move toward RESPECT.
There is nothing wrong with clients wanting to be a leader in their homes. In fact, I encourage them to become leaders. If clients have a history of getting out of The Box, if there is abuse, or if the verbal or physical hostility is evident, the relationship is crying out for someone to start to show some leadership. That person might as well be the client. Before clients take on the mantle of leadership, however, reiterate what leadership means, and what is required of a leader. Being a leader does not mean being the boss! A leader and a boss are NOT the same thing. Being a leader does not mean controlling a partner. Being a leader does not mean getting power and control over others. Being a leader does not mean that clients get their way or tell their partners what to do.
Being a leader means leading by example. It means mastering skills and concepts learned in counseling and applying them in their lives. It means making meaningful and lasting changes in their own behavior first, and then inviting others to follow their positive examples. It means respecting one’s partner at all times, staying in The Box from now on, and abandoning efforts to control or manipulate others. If that is what clients want (and they should want it), then they are on their way to becoming inspiring leaders. In time, they may become loved and respected, rather than feared and rejected.
I encourage clients to add the following concept of leadership to their Big Picture: “I want to become the best leader I can be for my family, to be a real leader. I know I have to give up any ideas about controlling others. I have to accept my partner as an equal in every way, and the only influence I will have will be through communication, persuasion, negotiation, compromise, and the example I set through my own choices.”
It is wise to address leadership issues in conjunction with “male privilege” issues. Male privilege is the belief that any man has the right to be “the boss” in any relationship with a woman. It is the belief that men should have special privileges, power and control over women, and that what a man wants, thinks, and feels is somehow more important than what a woman wants, thinks, and feels. This attitude can be expressed in countless ways in a relationship, some subtle and others not so subtle. Below are some examples of male privilege. If clients agree with any of them, the counselor has some male privilege issues to address.
Men who believe in male privilege:
Some men argue that they have special rights over women because men are supposed to be the “head of the family.” They argue that because men pay the bills (a questionable belief), because men are the protectors of the home, because it has always been that way, and for a number of other reasons, men should have more power in a relationship than women have. They believe that they should be the “king of the castle,” and that their female partners accept them as the boss of the home. They should always get their way, and they should have the final say about all the important decisions in the home simply because they are men. Such men may not feel guilty about violence toward their partners because they believe that when their partners challenge their authority as head of the home, it is their “privilege” to use violence to maintain their power and control. “I’m the boss,” they say, “and if I have to get tough to control things, I will, and if I get tough it’s her fault for not doing what I said in the first place.”
There is no rational, moral, or legal reason why one partner should expect to have any special power or authority over another partner. When people strive to gain power and control over their partners they do harm to themselves, their partners, and their relationships. They harm themselves because they push others away through their attempts to dominate and control them. They waste time and energy trying to control others, rather than learning to gain control of their own lives and resolve problems. They harm their partners through endless power struggles and erosion of their self-esteem and self-confidence. They harm their relationships because their partners regard them with fear and resentment rather than love and respect.
Who should be the “head of the home?” In the sense that being the head of the home means that one partner dominates or holds power over the other partner, there should be no head of the home. Successful relationships do not have bosses; they have equal partners. The foundations of successful relationships are mutual respect, freedom of choice, and equality. Every adult has the right to live his or her life as he wishes. No partner surrenders that right when entering into a relationship with another adult. Neither partner has the right to force his or her will on the other. Once clients accept that reality – once an egalitarian relationship is established – the qualities of leadership in the home may start to emerge.
Leadership is a powerful concept for this population, and most clients respond in a positive manner. I emphasize, however, that leaders lead by changing themselves. Lead by example, by doing the things that need doing in your relationship. Stop trying to get your partner to change, focus on yourself, and start setting a positive example for others to follow. If your relationship needs more respect, start respecting more. If it needs more tolerance, start tolerating more. If it needs more communication, start communicating more. If it needs more love, start loving more. Leadership is like trying to move a string in a straight line – it must be pulled from the front, not pushed from the rear.
Every relationship has unspoken rules about the way anger is expressed. When relationships are new, there is an unspoken rule that says, “No hostility allowed.” Over time, verbal and physical hostility may find their way into the relationship. Clients can change the unspoken “house rules” back to the original “no-hostility rule” if they learn the process by which rules in their relationship change, and apply their new skills to assertively remove hostility from their relationships.
Every relationship has rules about how to express anger. Generally, the rules are unspoken. That is, no one says, “This is how we will act when we get angry.” Thought rules are unspoken, your clients and their partners understand the rules, and the rules determine how they express anger to each other. When relationships are new (in the honeymoon period), the rule is, “We can be angry with each other, but we cannot be hostile with each other.” In most new relationships, hostility is prohibited.
It helps clients understand this concept if you define the difference between anger and hostility, as used here:
Anger: Anger is a feeling, not a behavior. It describes the way you feel, not the way you behave. For example, you can be angry about something but not let it show. You may simply “stuff” your anger.
Hostility: Hostility describes a certain way of acting. It describes what you say or do. Hostile behavior is openly aggressive, abusive, sarcastic, or antagonistic. Examples of hostile behavior are yelling, swearing, name calling, threats of violence, and violence itself. Everyone recognizes a hostile attitude when they see it.
In the beginning, I tell my clients, there is a honeymoon. When you first started to date your partner, how did you act when you were angry about something? Most likely, you were on your best behavior because you wanted to create a good impression. You were attracted to your partner, and because you wanted him or her to like you, you were on your best behavior. When you were angry about something, you probably just blew it off. If you are like most people, statements like, “That’s OK, don’t worry about it” were common. You instinctively knew that if you were openly hostile toward your partner on your first date, there would not be a second date. Let’s face it, no one goes out for a movie, dinner, and a beating later.
This is the unspoken rule of all new relationships, I continue. How did you act the first time you met your boss? You were on your best behavior, right? All new relationships have a honeymoon period. How did you act the first time you met your neighbors or your in-laws? Same thing – if you want a relationship to continue past the first few meetings, you have to avoid a hostile attitude. The rule about anger during the honeymoon period is, “No hostility allowed.”
Unfortunately, the rule forbidding hostility between clients and their partners did not last. They may even remember the first time they yelled at their partners, or their partners yelled at them. There was a first time. They may remember the first incident of swearing or name-calling. There was a first time for that, too. There was a first time they said something cruel or hurtful. They may not remember it, but there was a very first time. Those incidents changed the rules about the way anger was expressed in their relationships. Hostility was accepted, and a new rule emerged.
To change the rules in a relationship, the consent of both partners is usually required. It only takes one partner to suggest a rule change, but both partners must agree before the rule changes. Relationships start with the unspoken rule that no hostility is allowed, but at some point a new rule came into effect, “Verbal hostility is OK.” Clients and their partners changed the no-hostility rule and allowed hostility to become a part of their relationships.
The change probably occurred in the following manner. A problem came up, and our clients and their partners started to argue about it. The tension caused by the problem grew to levels they had not reached before. As the tension grew higher and the argument more heated, either our clients or their partners crossed the “I don’t care what I say line.” One of them became verbally hostile; one of them started to yell, swear, insult, call names, or engaged in some other form of verbal hostility.
This first open expression of hostility was reckless and irresponsible. It did two things. First, it greatly escalated the anger between the two of them, making it harder to solve the problem. Second, it created a “pull” for the other partner to join in the hostilities. When someone yells at you, what do you want to do? If you are like most people, you want to yell back. This desire to participate in the hostility is “the pull.” Verbal hostility is always hurtful, destructive, and selfish. When it comes to making permanent rule changes, it does not matter who offers the invitation first. As far the rule changes go, the important thing is whether the invitation is accepted. That is what seals the deal.
The first time one partner expresses verbal or physical hostility to another partner, he or she extends an invitation similar to the one below.
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An Invitation to My Partner Dear Partner of Mine, This is a formal invitation to join me in changing the rules we live by. From now on, I'd like to adopt verbal hostility as a part of our relationship. If you care to join me in this rule change, please respond by: 1. Participating in the hostility with me, or
Lots of love, |
Any incident of open verbal hostility is an invitation given to the other partner to change the rules about how couples treat one another when they get angry. Although abusive clients often assert that their partners “started it,” it is not particularly important which partner starts the process. Suppose, for example, the client’s partner really was the first to yell. Does that mean that the rule change was his or her fault? No, it does not. A rule change is not complete until the other partner accepts it by (1) giving in to “the pull” and participating in the hostility, or (2) passively accepting the other person’s hostility without objecting to it in a meaningful way. Either course of action is a way of saying, “I accept this rule change. From now on, hostility can be a part of our relationship.”
When clients chose to participate in the verbal hostility they are saying, through their behavior, “I’ll show my partner that I can’t be pushed around. I’ll give back as good as I get. I’m OK with this change in our relationship. I’m willing to change the rules.” On the other hand, when clients passively accept the hostility without assertively objecting to it in a clear and decisive manner, they also communicate to their partners that they accept the rule change. Behaviorally, they communicate the idea, “Hostility is OK with me.” By accepting the invitation by getting verbally hostile back or through passive acceptance, the process is complete. The unspoken no-hostility rule has changed. Hostility will now become an ever-present part of their lives, and their relationship is going to be very different from now on.

The first incident of verbal hostility unlocks a door that was closed during the honeymoon period. Once unlocked, it becomes easier to go through that door again. The next time the partners get angry with each other, the yelling comes a little quicker and grows a little louder. From now on the rule is, “When we are angry with each other, verbal hostility is expected.” The hostilities increase in frequency and in severity as they grow to be comfortable with the hostility in their relationship. After a while, it seems normal. As the comfort level develops, so does the anger and frustration between them. On the other hand, expressions of love and affection come less frequently than before. The relationship is in trouble.
Before the rule change, the average tension level between them was low. There was a time when it took a lot to get them anywhere close to the “I don’t care what I say line” and out of The Box. Allowing open hostility into their relationship changes that. With every new expression of hostility between them, the average tension level rises. Eventually, any small problem or minor increase in tension pushes one partner or the other over the line.

Living with such a high level of tension is no fun for anyone. It is no fun for the partners, who find themselves in constant verbal combat. It is certainly no fun for the children, who have to endure the unrelenting tension in the home. They cannot escape it, and may try to cope by discharging their anger and anxiety with hostility of their own. Extended family and friends often see what is happening, but they are helpless to do anything about it. Meanwhile, with every new insult and shout, the comfort level with verbal hostility grows higher.
Problems are almost unsolvable in this environment. As you have read, partners solve problems by working together as a team. In this atmosphere, unfortunately, teamwork is impossible. With all the yelling going on, the partners spend more time attacking each other than attacking the problems they face. Like ghosts that refuse to go away, old problems that were never solved continue to haunt them, and new problems give rise to even higher levels of hostility. The average tension level can even rise above the “I don’t care what I say line.” When that happens, every word between the partners carries animosity and anger.
Eventually, the second invitation is offered: “From now on, let’s get verbally AND physically hostile with each other.” This does not happen in every relationship where the door is opened to verbal abuse, but at least eight million couples a year take this next step.
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An Invitation to My Partner Dear Partner, This is a formal invitation to join me in changing the rules we live by. From now on, I'd like to adopt verbal AND physical hostility as a part of our relationship. If you care to join me in this rule change, please respond by:
1. Participating in the physical hostility with me, or
I hate you, |
The second rule change happens the same way as the first. The average tension level between the partners may already be well above the “I don’t care what I say line” and dangerously close to the “I don’t care what I do line,” with one or both partners spending a lot of time outside of The Box. One day, there is an incident of open verbal hostility, but this time one partner escalates beyond verbal hostility to physical hostility. The first incident of physical hostility may be relatively minor (a punched wall, a thrown dish, a pushed partner), or it may come as a vicious physical assault like an exploding volcano. Either way, the invitation is made to change the house rules.
Any physical assault upon a partner is inexcusable and outrageous. But how does the partner respond to it? The invitation to change the rules again has been made, but will the victim of the assault accept the invitation? Remember, the rule change is not complete until the second partner accepts the invitation by (1) giving in to “the pull” and participating in the physical hostility, or (2) passively accepting the other partner’s physical hostility. Either course of action is a way of saying, “I accept this rule change. From now on, physical hostility will be a part of our relationship. I’m OK with this change in our relationship. I’m willing to change the rules. From now on, when we are angry with each other, physical hostility is OK.” Once again, if partners participate in the violence or passively accept it without assertively objecting to it in a clear and decisive manner (calling the police, following the advice of a woman’s shelter, separating, etc.), they show through their behavior that they accept the new rule change. By accepting the invitation, by getting physically hostile back or through passive acceptance, the process is complete. The unspoken no-violence rule has changed. Physical hostility will become a part of their lives. As with verbal abuse, the comfort level with physical hostility grows with each new incident. Once the door to physical hostility is unlocked, it becomes more frequent and more severe over time.
Once more, participating in verbal and physical hostility is not the only way that rules are changed. Rules also change if one partner is passive or submissive when the other partner is abusive. Moving from hostility to passivity is common among the clients that I work with, and it creates its own set of problems. When one partner abuses the other, and the abused partner passively accepts it, the rule change is complete. The abusive partner will usually continue to be abusive. This is seen in the “battered woman’s syndrome,” in which the battered woman continually forgives and submits to the abusive partner. If accepted passively, abuse often escalates in frequency and severity.
To avoid hostile or aggressive behavior, clients must become well-versed in assertive behavior. I begin by making sure that clients understand the difference between hostile, passive, and assertive behaviors.
HOSTILE BEHAVIOR: I have rights but you do not, so it is OK for me to express my anger in an aggressive and hurtful way. I do not have to take responsibility for my behavior toward you, because you deserve it. I do not care if my behavior is harmful to you and to our relationship. I want the immediate gratification of going off on you.
PASSIVE BEHAVIOR: You have rights but I do not, so it is OK for you to express your anger in an aggressive and hostile way. You do not have to take responsibility for your words and behavior towards me because I deserve it. You do not have to worry if your behavior is harmful to me and to our relationship. You can go ahead and get immediate gratification by going off. I will hold on to my own anger and find a way to stuff it. I will say nothing about the verbal abuse directed at me; I will just keep silent and apologize even when I have done nothing wrong. I will agree with my partner when I really disagree.
ASSERTIVE BEHAVIOR: We both have rights. I can express my anger to you, but I will do it in a way that is respectful and non-abusive. I take responsibility for my words and behavior towards you, and I expect you to do the same. Neither of us will abuse. We must both take responsibility for the way we express ourselves, and do so in a way that does not harm our relationship. I will put the long-term good of our relationship over the immediate gratification of expressing my anger inappropriately. I will tell you when I do not appreciate the way you are talking to me. I will remind you that yelling and insulting each other will not help. I do not talk that way to you, and I want the same consideration. I am willing to listen to you and work with you on our problems, but I am not going to be yelled at. Let’s both calm down and see what solutions we can come up with.
The goal of counseling is to remove verbal and physical hostility from your clients’ relationships. The skills and concepts presented in this course help them change the rules once again – to return to the time when they expressed anger without hostility. To be successful, they must make a personal commitment to avoid hostile speech and behavior in the future, and remind themselves continually that the hostility in their relationships will not stop as long as they are willing participants in it. Making a serious commitment to remove hostility from their behavior is always the first step.
Because hostility has been a part of their relationships for so long, it is going to take some time to remove it. Meaningful change does not happen over night. Removing hostility from their own behavior will not immediately heal the wounds they have inflicted on their partners. Some clients find that they stop their hostile behavior, but their partners do not. It is important to prepare once-abusive clients for situations in which their partners abuse them. Suppose a problem comes up, and the partner starts to yell and insult the client. What should clients do? The first thing they will feel is that familiar “pull” to yell or hit back. They must not give in to it.
Clients cannot always choose the situations in which they find themselves, and they certainly do not control the way their partners behave. They do choose, however, how they respond to their partners. If they choose to respond with hostile or passive behavior to a partner’s hostility, their attempt to change the rules will fail. Clients should behave assertively when confronted with hostility from a partner. For example, they need to respectfully but assertively address the issue of the yelling by telling their partners how it makes them feel, how they are trying to change their own behavior, and why it’s important that the yelling stops. Now is the time to apply everything they have learned so far about staying in The Box: warning signs, self-talk, problem solving, The Box, time-out, keeping the Big Picture, all of the homework assignments they have done; every concept in this course has prepared them for this. They need to apply what they have learned, and lead by example. Use self-talk and stay focused on the problem. Do whatever they have to do to keep themselves from responding in a hostile or a passive manner.
When clients handle conflict respectfully, assertively, and without hostility, it creates a different kind of pull on their partners. If they apply their skills and abide by the “No Hostility” rule, it creates a pull on their partners to stop the yelling and join them in stopping the hostilities. That is how they turn back the clock. Change will not happen over night. Meaningful change takes determination and work; it does not come easy. They will have to resist “the pull” to become hostile repeatedly. However, every time they successfully resist the pull, they come closer to changing the rules and removing hostility from their relationships for good.
A staff member of a women’s shelter related the following incident to me. The shelter admitted a mother and her three young children into the shelter after enduring years of horrific abuse at the hands of her alcoholic husband. Temporarily safe from their brutal father, the children talked about their experiences at home. “What was it like at home?” asked the shelter worker. “My daddy would come home drunk at night,” replied one of the children. “He would make us go to bed and turn out the lights. Then he would beat up mommy. We were afraid to get out of bed, but we could hear him hitting her. We could hear mommy crying.” The shelter worker asked, “Wasn’t it awful laying there in the dark listening to your mommy being hurt?” “No,” the child answered. “The worse part was when he stopped. Then it was quiet, and we didn’t know what happened to mommy.”
Of all the different groups in our society, children are the most vulnerable to abuse and exploitation. Children do not choose their parents. Dependent upon the adults around them, they have no control over the way their parents act. The adults in their lives have the power to make their world warm and safe – or brutal and frightening. Whether parents make their children’s world a heaven or a hell, children must live in it. They cannot leave when things go wrong at home.
For many children, things at home are terribly wrong. Child abuse, in its various forms, is a horrifying reality for far too many children. One estimate (Carlson, 1984) is that over three million children witness acts of domestic violence in their home every year. Straus and Gelles (1990) estimate that at least one-third of American children have witnessed violence between their parents. Straus (1990) reported that of the 46 million American children who were living with both parents in 1975, approximately 1.7 million were subjected to “very severe violence” at the hands of their parents. Although clients may assert that they hit their spouses, not their children, they need to understand that they cannot abuse their partners without hurting their children. Here is a brief review of research on the subject.
As you would expect, exposure of a child to family violence is associated with a number of significant childhood problems, including antisocial behavior, depression, anxiety, and school problems (Adamson & Thompson, 1998). It seems that parents who abuse each other also abuse their children, even if the children are not the ones hit. That is why many perceive children as the “hidden victims” of the violence between their parents.
In a national survey of violence in American families, 90% of the parents of three-year-olds, and 34% of the parents of 15- to17-year olds, reported that they had hit their child one or more times during the year (Straus & Gelles, 1990). In most of these instances, the violence was relatively minor. However, the survey also found that at least 1.5 million children per year are subjected to severe physical abuse (such as punching, kicking, and burning) at the hands of their parents. Among this unfortunate group of children, infants were physically assaulted an average of 19 times a year, three-year-olds were assaulted an average of 32 times a year, and 17-year-olds, an average of about six times a year. Keep in mind that these are the rates of violence towards children in a national study of American homes. The problem of child abuse appears to be much more severe in homes where the mother is battered by the husband. In one study of the children of battered women, 90% of the children had also suffered physical abuse (Giles-Sims, 1985).
Parents who hit their children are probably teaching them that violence is an acceptable way of handling family problems. In the Straus (1990) survey, for example, teenagers were found to hit their parents about as often as the parents hit each other. Research also indicates that parents who engage in abusive violence toward their children or their spouses had themselves received more physical punishment as a child (Straus & Gelles, 1990). It is also the opinion of many that while most physical punishment does not turn into physical abuse, most physical abuse begins as ordinary punishment (Kadushin & Martin, 1981).
Spanking is also a model for the child’s own acts of violence. As the saying goes, violence begets more violence. When spanked, a child can easily develop core beliefs that it is OK to control and coerce another person through physical violence, and that when you are angry, it’s alright to express the anger by hitting the person you’re mad at. The studies above suggest that the more violence children experience in their homes, the more favorably inclined they are towards violence against other children, and even toward their own parents. An article in Newsday (August 15, 1978) reported that one in five parents suffered objects being thrown at them, pushing, shoving, and furious verbal abuse at the hands of their own children. It is likely, observed Newsday, that this abuse was learned “at the knee of the parent.”
I am sure that I am not alone in my belief that physical punishment is not the most effective way to teach a child to behave. To be effective, I teach my clients, discipline must educate a child. Punishment alone is not education. Punishment usually does not elicit true remorse for misbehavior, nor does it foster true sorrow for the harm that a child’s misbehavior may have caused others. Rather, physical punishment fills a child with fear, anger, and defiance, and while violence may make a child fear his or her parents, it does not effectively teach a child to respect them. More importantly, it does not teach a child how to behave more responsibly in the future. Having children take a time-out, withdrawal of privileges, rewarding positive choices, and taking time to communicate and teach are more effective methods of discipline than corporal punishment alone.
Abusive clients must not mistake hitting or spanking for discipline. Hitting and spanking are forms of punishment, and punishment alone is woefully inadequate in raising a child. Parenting takes more than punishment. Discipline and setting limits are important, but effective discipline involves finding a way to communicate values and ethics to the child. When parents are not present to watch over them, it is the values and ethics that parents have taught their children that guide them in making the right choices and doing the right thing. On the other hand, if parents rely on spanking to get their children to behave, children may do the right thing when they are watching; they want to avoid punishment. However, when parents are not present and the children are not afraid of being caught, the fear of punishment loses its influence, and children may not make the right choice.
I remember one study of moral development in children that compared delinquents in juvenile hall with schoolchildren of the same age from the same neighborhood. Both groups of children were asked questions like, “Why shouldn’t a person steal?” The schoolchildren provided answers like, “Because it is wrong to take something you haven’t earned. No one will trust you if you steal. It hurts when people steal something from you.” The delinquents, on the other hand, provided answers such as “Because you might get caught, and you might end up in jail.” Do you see the difference in their answers? The schoolchildren had internalized important values and social ethics, while the delinquents had not. When the two groups were compared further, it was found that the delinquents had been subjected to far more physical punishment by their parents than the school children had. The lesson is this: spanking alone does not teach children how to live their lives responsibly, and it may make the situation worse. When children misbehave, they need more than punishment. They need to learn from their parents:
It is important to counsel clients that slapping and hitting cannot teach children the things they need to learn, no matter how often or how hard they are hit. Some parents hit their children so often that the children eventually lose all fear of parental punishment. Effective parents take time to teach their children right from wrong. When the subject arises in counseling, I advise clients that good parents control their own anger, and use their heads rather than hands to solve discipline problems. They remember that children have legal and moral rights of their own, and that they have no right to injure or inflict unjustifiable suffering upon a child in the guise of “discipline.”
Clients need to understand that verbal abuse, psychological abuse, and neglect are also ways in which parents can inflict mental pain and suffering on their children. Verbal abuse, as I am sure you know, is the use of words to deliberately inflict fear, embarrass, degrade, humiliate, or otherwise inflict emotional pain on a child. Some examples of verbal abuse are:
Psychological abuse and neglect refers to non-violent actions intended to cause fear, inflict emotional pain, or cause a child humiliation. Here are some examples:
It is important that clients understand the extent of the pain and suffering that their abusive words and actions cause, and that no child, no matter what he or she has done, ever “deserves” such abuse. Verbal abuse, psychological abuse, and neglect are always destructive. If repeated over a period of years, it can result in life-long problems from which the child may never recover. There is an old saying that goes, “Sticks and stones may break my bones, but words will never hurt me.” This is most definitely not true. Take time to teach clients that verbal abuse is destructive, and it has long-lasting negative effects on children. In terms of the emotional pain caused, it can be just as traumatizing as “broken bones.”
Research on children who see domestic violence in the home consistently shows that these children experience significant emotional trauma (e.g., Jaffe et al., 1989). Children who must live in a home where one or both parents suffer abuse at the hands of the other parent are denied the security and nurturing that they deserve. They live in an environment of fear, anger, resentment, shame, and guilt. Speaking of the consequences of spouse abuse on the children in the home, psychologist Lenore Walker wrote:
Children who live in a battering relationship experience the most insidious form of child abuse. Whether or not either parent physically abuses them is less important than the psychological scars they bear from watching their fathers beat their mothers. (From Battered Women, 46, 1979)
Research on children who witness abuse between parents suggests that these children experience short-term and long-term developmental problems that are similar to those of children who are themselves the target of abuse. Chief Justice Margaret Workman of the West Virginia Supreme Court, writing about the effect of family violence on children, wrote:
Spousal abuse has a tremendous impact on children. Children learn several lessons in witnessing the abuse of one of the parents. First, they learn that such behavior appears to be approved by their most important role models and that the violence toward a loved one is acceptable. Children also fail to grasp the full range of negative consequences for the violent behavior and observe, instead, the short-term reinforcements, namely compliance by the victim. Thus, they learn the use of coercive power and violence as a way to influence loved ones without being exposed to other more constructive alternatives. In addition to the effect of the destructive modeling, children who grow up in violent homes experience damaging psychological effects. (What Therapists See That Judges May Miss, 11-12, Spring, 1988).
When addressing these issues, I ask clients to write a letter that starts with the words, “The Promises I Make to My Children.” Clients are encouraged to write down the promises that they are willing to make to their children as a parent. If they do not have children of their own, they write down the promises that they are willing to make to their future children. They are encouraged to avoid talking about material things, and to write about the kind of parental relationship and home environment they promise to provide. Ideally, clients will put some thought into their promises. These promises are not like New Year’s resolutions that people make and then forget the next day. I advise clients to write down only things to which they are willing to make a real commitment. When they finish, clients put the letter somewhere handy, so they can bring out the letter and read the promises they have made when tensions in the home are running high. Clients also ask themselves whether they have kept their promises during the past week. If so, they congratulate themselves. If not, they resolve to do better during the week to come.
To help them get started, I list some of the things that I believe all children have a right to expect from their parents, such as:
The letter can have a powerful effect upon clients. I have included parts of the letters written by two prior clients, Laura and Steven, below.
Dear Danny:
Hey baby it’s mommy. I want to start this letter by telling you that I’m sorry for putting you through the pain that you’re going through. I know that I’ve made a lot of mistakes in my life and because of them you are suffering. I’m sorry that you would see your daddy and I fight, you should have never seen those things.
I want to make things better. That’s why I’m taking these classes, so I can learn to be a better mommy. When I’m done I know that you’re going to be coming home, and when you do no matter who I’m being with I promise that you won’t see mommy getting hit or me hitting someone else. I promise that when I get frustrated I won’t take it out on you. I’ll take time for myself until I cool down. I know you love me. I’m learning a lot, and now I understand why you would start crying and screaming when you would hear me yelling. I know that I’ve made a lot of bad choices, but I’m going make things better and we’re going to be happy again.
Love,
Mommy
Dear David and Christina,
I want to start by telling you that I’m the happiest father in the world. You guys make me very proud to be your father. I know that you are very young, and this is only the beginning of the long road ahead of us, but the day you guys were born I knew in my mind and my heart that I would do whatever it to be with you forever. I want to be able to show you by example that no matter what the situation may be, I will always be there when you need me. I want you to be able to trust and respect me, the way I will show trust and respect for you. I will treat you as fair as I would want to be treated, with the love and respect that you deserve.
Through our years I will maintain a relationship in which you will never feel a doubt about my commitment to you. I think the most important thing growing up is feeling love and respect from your parents. If I am able to make this happen I feel our relationship will be everything I wanted from the start. We would be able to talk about anything with the confidence of knowing it will be treated with honor and respect, not ridicule. We have a long road ahead and I know it is my responsibility to keep us in the right direction, and that is my promise to you. Well, here we go on our way. I love you guys very much.
Love,
Your father xxoo
To my knowledge, both Laura and Steven have kept their promises. Before moving on to another subject, I wish to emphasize to the reader the opportunity that these issues offer as a motivation for abusive clients. Meaningful change is a long and arduous process. Applying the skills and concepts necessary to stop abuse and stay in The Box requires constant vigilance and effort, especially in the earlier stages of counseling. Some of my clients simply lacked the motivation needed to apply themselves. They no longer cared about their relationships with their spouses. Nor did they care about the potential consequences of abuse, such as going to jail or losing their jobs. They did, however, care about their children. In their love for their children, they found the will and the motivation they needed to learn, accept responsibility for their behavior, and to change. David, a prior client, comes to mind. After talking about the issues above, he started to make meaningful progress in his counseling. When I asked him about the obvious change in his attitude, he told me that he had gone home after this “lesson” and put a picture of his son on a mirror. He looked at the picture a lot. “When I look at his picture,” David said, “I think about him and about this class, and then I want to stay in The Box.”
Alcohol and drug abuse are often associated with higher rates of partner abuse. Although there are inconsistencies in the literature, there is a significant body of research suggesting that the greater the drug or alcohol problem, the greater the risk of a domestic violence incident. As clients may reduce the risk of future incidents of spousal abuse by seeking help for a drug or alcohol problem, they should understand the relationship between substance abuse and partner violence. Counselors should encourage them to evaluate the role of drugs and alcohol in their lives and seek appropriate help if needed. Francisco, a former client, had an experience that illustrated the importance of this issue:
It was one week before his daughter’s birthday party, and Francisco was worried. “My wife wants a big party at the park, and so do I,” he told the men in his group. “We rented one of those inflatable things the kids like to jump in, and there will be clowns, and a barbecue, and the whole family’s invited.” When Francisco said “the whole family,” he meant everyone even remotely related to his daughter, grandparents, aunts and uncles, nieces and nephews, second and third cousins, everyone on the block where they lived – and their children and friends of their children. Francisco liked to do things in a big way. One person said the birthday party sounded like fun, and asked Francisco why he was so worried. “Well,” Francisco said, “my wife invited her two cousins to the party, and there’s always been bad blood between us. They’re trouble-makers. I just don’t want any problems with them. I asked my wife not to invite them, but she did anyway.”
Francisco took his counseling very seriously, and he had made strong progress during his six months in the group. We were not too worried about him. We thought he had the skill to stay in The Box and handle any problems that came up. The following week, however, Francisco was missing from the group. Three weeks passed before we saw him again. When Francisco returned to the group, we asked him where he had been. “In jail,” he told us.
“Everything was fine at the party at first,” he explained. “We started the party about ten in the morning, and everyone was just having fun. I didn’t allow any drinking at the party, and my wife’s cousins weren’t causing any trouble. Everything was going so good that about five o’clock I gave in and let someone go on a beer run. By six o’clock, the police were there. A fight broke out and I was arrested along with her cousins. It was like I forgot everything I knew.”
I do not think it was a coincidence that the fighting started after the drinking. According to Francisco, everything was peaceful for the first seven hours of the party, but one hour after the booze arrived things turned ugly. There was a lesson to learn from Francisco’s experience. There is a long tradition of research linking alcohol and drug abuse to family violence. The National Violence Against Women Survey reported that binge drinkers (people who consume excessive amounts of alcohol when they drink, but don’t drink on a daily basis) are three to five times more likely to assault their partners than those who don’t drink (Tjaden & Thoennes, 1998, 2000). A study in Memphis found that 92% of the victims of domestic violence said that the attacker used drugs or alcohol during the day of the assault, and that 67% of the aggressors had used a combination of cocaine and alcohol (Brookoff, 1997). A study of Indiana men arrested for domestic violence (Roberts, 1987) found that 60% of the men were under the influence of alcohol during the domestic violence incident for which they were arrested. Another study reported that 70% of the abusers studied were under the influence of drugs, alcohol, or both at the time of the attack (Roberts, 1988).
Yet another study reported that a Latina who was in a relationship with a binge drinker was ten times more likely to be assaulted than Latinas with partners who drank less (Kaufman, Kantor, & Straus, 1990). In a study of marital violence among military personnel (Pan, Neidig, & O’Leary, 1994), researchers interviewed 11,870 randomly selected men on 38 different Army bases. They found that 5.6% of the men had engaged in severe spouse abuse (choked, beat up, threatened with a gun, etc.) at least once during the past year. They also found that compared to non-violent men, the presence of an alcohol problem elevated the risk of severe spousal violence by 128%. The existence of a drug problem increased the risk by 121%. Other studies have found that more than half of prison inmates serving time for violent crimes were drinking or using drugs at the time of the offense, and that 40% of people who killed their partners were drinking at the time of the murder (Greenfeld, 1998; Willson, 20000).
In a nationwide study of over 8,000 families (Straus & Gelles, 1990), researchers found a strong link between drinking and family violence. The greater the drinking problem was, the higher the rate of violence in the home. Among the men who abstained from alcohol, 6.8% had one or more violent acts against their spouse during the year of the study. In contrast, binge drinkers had a violence rate that was three times higher (19.2%).
Many researchers agree that there is a strong, if imperfect, correlation between drinking, drug use, and family violence – the greater the drug or alcohol problem, the greater the risk of violence. In an effort to reduce the risk of further acts of violence, it seems appropriate to encourage abusive clients with a substance abuse problem to obtain alcohol or drug abuse counseling as a part of their treatment plan for spousal abuse. By reducing the frequency and severity of the substance abuse, they are likely to reduce the risk of new episodes of violence. On the other hand, failing to maintain sobriety may increase the risk of new incidents of abuse.
Over the years, I have heard many of my clients tell stories like the one Francisco told at the beginning of this section. A man or woman will be making great progress in his or her counseling when, confident in their new skills and accomplishments, they get drunk or use drugs. Under the influence of drugs or alcohol, they seemed to forget everything they had learned in their sessions and abused again. In one intoxicated moment, they lose the trust that their partners and children have slowly gained in them – the trust that they had worked for months to regain by using their skills and staying in The Box.
Advise clients that the following issues probably contribute to an increased risk of violence when they are under the influence:
Alcohol and drugs impair our judgment. Let’s face it, when we are under the influence, we lose a whole bunch of IQ points (we all do) and it’s easy to get stuck on “dumb.” For clients who have already demonstrated a history of poor judgment via their violence towards family members, further impairment of judgment through alcohol or drug intoxication seems a risky thing to do. I remind clients that the more frequently they drink or use drugs, the more likely it is that they will be under the influence when a crisis arises between them and their spouses. If a conflict arises between them while they are under the influence, they could be in trouble. They will not have the ability to think as clearly as they normally do, or to apply their skills as well as they ordinarily can. Many people in our program have said that they would never have done the things they did if they had been sober at the time. Because they were under the influence, they just did not think or care about the consequences of their behavior. (They cared a lot when they sobered up, sometimes in jail, but they did not care when they were drunk or high.)
Like an athlete who shows up for the game drunk, they were not up to the challenge. That is how it is when clients use drugs or alcohol when there is a lot of conflict and hostility in their relationships. I remind clients that they never know when “the game” is going to start. There is always the chance that the day you decide to have a snoot full will be “game day.” To illustrate the point, let us use Larry and Bob as examples. Larry does not drink as often as Bob and he never uses drugs. Suppose Larry has a few beers on Friday at a barbeque, but he does not drink the rest of the week. Also, suppose that we know for sure that a major conflict between Larry and his partner is going to come up sometime during the week. What are the odds that Larry will be under the influence when the conflict starts? The calendar below shows the days of the week. The “B” indicates Larry’s “Beer” day.
Larry’s Week:
Larry is drinking one day out of seven, so the odds that he will be drinking when a conflict comes up are 1/7 = 0.14, or about 14%. There’s a 14% chance that Larry will be under the influence when “the game” starts for him and his partner, and he’ll be called on to use all his skills to stay in The Box. (Yes, I know this is an over-simplification, but stick with me while I make my point.)
Bob is a different type of man than Larry. In fact, some of the people who know him best will tell you that Bob is a drunk. During the week in question, Bob drinks six days of the week. Suppose that Bob is also going to have a major problem come up between him and his partner during the week. His week looks like the calendar below, and the “B’s” stand for Bob’s “beer” days.
Bob’s Week:

What are the odds that Bob will be intoxicated on the day that the conflict comes up? The answer is 6/7 = 0.86, or 86%. The odds are 86% that Bob will be under the influence on “game day.” There is an 86% chance that Bob will be under the influence when he needs his skills the most. “Given what you have learned about the link between alcohol and violence,” I ask, “who do you think is more likely to have another incident of spousal abuse, Larry or Bob?” Their answer, of course, is Bob.
I used a sports analogy to make my point, but there is, of course, a big difference between our Bob and a professional athlete. If a baseball player shows up drunk to a game, his next appearance may be in the minor leagues. Spousal abuse has more severe consequences. If Bob shows up drunk at his game and abuses his partner again, his next appearance may be in criminal court, divorce court, the unemployment line, or in family court asking for supervised visitation with his children. If Bob is wise he will put the beer (or dope) down and get in the best rehabilitation program he can find. His family will thank him for it, and it may greatly reduce the likelihood of another incident of violence.
There are other ways that substance abuse increases the risk of violence. Alcohol and drug problems put severe stress on a relationship. Many times, the drinking or drug use is the problem causing tension between them. Substance abuse problems frequently strain financial resources, give rise to alcohol or drug-related legal problems, cause problems at work, impair physical health, and place stress on a relationship in ways that are too numerous to count. The increased stress of a drug or alcohol problem results in more conflict between the partners, and increases the risk of the conflict turning violent.
To return to Bob, his alcohol abuse may have been the problem about which he and his partner were fighting. Perhaps his wife objected to his spending more on Budwieser than bills, and tried to take his car keys to avoid another DUI. Perhaps she complained that Bob could more easily find his way to the liquor store than a job interview, and reminded him what his doctor said about his liver. Drug and alcohol abuse creates its own stress on a relationship.
As an example of the stress that substance abuse can create, consider John’s story. John, a former client, did not have a job and relied totally on his girlfriend for financial support. To be honest, John was not much of a worker. He was, however, an all-star drinker. One Sunday, John asked his girlfriend for money to buy a “40-ouncer.” She gave him the money and John took the short walk to the liquor store to buy his beer. A little later, John asked her for another “40-ouncer,” and she gave John more money. When John asked for a third bottle a couple of hours later, his girlfriend refused. She angrily told John that he had had enough, and besides, she had better things to spend her money on than beer. By this time, John was intoxicated and his behavior showed it. He demanded more beer money and belligerently grabbed her purse. In the ensuing struggle over her purse, John punched her. It is hard to see how spousal abuse counseling would have been helpful to John in the absence of an alcohol abuse component in his treatment plan. To his credit, John agreed to get alcohol abuse counseling in addition to spousal abuse counseling. By addressing both of these problems, John made good progress.
Many researchers agree that there is a correlation between substance abuse and spousal abuse. In other words, people with substance abuse problems may have higher rates of partner violence than people who do not have substance abuse problems. While the abuse of drugs and alcohol may make violence more likely, it does not necessarily cause the violence. Correlations do not indicate causality. The distinction between correlation and causality becomes clinically important when clients assert, for example, that the alcohol made them abusive.” Personally, I am uncomfortable with a paradigm that attributes abusive behavior solely to alcohol or substance abuse. While the body of research may generally support a correlation between the two, the body of research is not supportive of a CAUSAL relationship between substance abuse and spousal violence.
In the study by Straus & Gelles (1990), for example, binge drinkers engaged in more violence than moderate drinkers did, and binge drinkers were three times more violent than non-drinkers were. Nevertheless, only about 20% of the binge drinkers engaged in any form of domestic violence during the year of the study. This means that 80% of binge drinkers did not engage in any form of violence against their partners. The chart also shows that 6.8% of people who were violent toward their partners do not drink at all. Clearly, alcohol did not cause the violence among couples who never use alcohol.
Substance abuse is an important contributing factor in many incidents of domestic violence, but I believe that the ways people think during spousal conflict – their belief systems about responsibility, aggression, and control – are still the most important factor in abusive behavior. A person who thinks like an abuser acts like one. It may be that the abuse of alcohol or drugs can facilitate this thought process, or that similar belief systems are involved with both substance abuse and spousal abuse. The research described earlier seems to suggest that a person is more likely to think and act like an abuser when he or she is intoxicated than when he or she is sober.
It is my clinical experience that clients who think (and subsequently behave) like an abuser while they are sober AND abuse alcohol or drugs are especially dangerous to their partners. This dangerous combination was supported in a 1990 study, which found that men who rarely drink but think it is OK to hit your partner had higher rates of spousal abuse than heavy drinkers who think it’s wrong to hit your partner (Kaufman, Kantor, & Straus, 1990). This finding suggests that thoughts and beliefs may be a more salient factor than substance abuse alone when it comes to partner violence. As one might intuitively predict, the highest rates of violence in the study were among heavy drinkers who ALSO believe it is OK to hit your partner.
To summarize, the body of research as of this writing generally supports the following assumptions about the relationship between substance abuse and spousal violence:
The best conclusion the practitioner can draw from knowledge gained from clinical experience and the body of literature may be this: if your client has a drug or alcohol problem, encourage him or her to get help, and formalize that goal as a component in your treatment plan. In so doing, you may greatly lower the odds of future spousal assaults. However, it is probably a mistake to assume that substance abuse counseling alone will stop abusive behavior. The client must also change destructive beliefs and attitudes, gain important skills, and accept full responsibility for his or her behavior towards the partner. Positive and meaningful changes are likely to come from addressing the drinking or drug problem, and by applying the concepts and skills learned in spousal abuse counseling.
I make the following recommendations to abusive clients. “First,” I advise them, “if you are having a lot of marital problems, I recommend that you stop drinking until things are on a more stable footing at home. Drinking will only compound your problems and increase the risk of violence during an argument. Second, if you have engaged in any abusive or violent behavior in the past while under the influence, you should stop drinking or using altogether. If stopping your drinking seems like too hard a thing to ask, you need to re-examine your priorities. Nothing should be more important to you than stopping the violence in your relationships. You should be willing to make any changes in yourself that will help attain that goal. If you are unwilling to make those changes, it is time to look at your level of commitment to a violence-free lifestyle. Now is the time to take whatever steps are necessary to get help.”
In closing, let me warn you about clients who use alcohol or drugs to self-medicate, or “cope” with spousal conflict. Don, a member of my group several years ago, raised his hand during a session. “Dr. Adams,” he said, “I agree with everything you say about alcohol and other drugs, but you’re wrong about marijuana. Whenever my wife and I get into it, I go to the garage and smoke a joint. My anger goes right away, and no more problem. I’ve done this for years and it works great!” Don was describing a “marijuana time-out,” and he highly recommended it. Over the years, other clients have made similar comments about their drug (or drink) of choice. One client said cocaine reduced his anger, but alcohol increased it. Another claimed that wine was a good conflict-reducer, while tequila was deadly and should be avoided at all cost.
I asked Don, “If marijuana works so great, what are you doing in a counseling program for spousal abuse? Did you score bad weed or something?” Don blinked a couple of times and thought it over. I reminded Don of the concepts in The Box, how getting high never solves the problems that cause tension between partners, and unsolved problems lead to lingering tension that grows and festers. Over time, the average tension level rises. Eventually, tensions may explode in an episode of physical violence. “Drugs and alcohol can’t get you back to the OK Zone of The Box.” I continued. “You may not feel the tension when you’re stoned or inebriated, but it’s there, and it will be waiting for you when your sobriety returns. When you are high, you feel a drug-induced OK Zone, but things are not OK. You just don’t feel the tension because of the drug. Tensions are not gone, really. You are just using the marijuana to help you pretend that things are OK. Tension lingers and builds strength over time, and running away from your problems only makes things worse. The only effective way to deal with conflict is to solve the problems that cause it, and that requires knowledge, skill, and commitment. You can’t find that in a drug or a bottle, Don.”
Some clients readily accept responsibility for their abusive behavior; others do not. Difficult clients have a hard time understanding how they go from “Point A” (the pre-conflict OK Zone) to “Point B” (out of The Box abusive behavior). Specifically, they find it hard to see the crucial importance of their own choices in the sequence of events that took place between Point A and Point B. Very often, they see themselves as victims of the abused partners, who “keep pushing me until I lose it.” They attribute their abusive conduct to provocative choices made by their partners, and either minimize or deny the importance of their own choices. “She is the one who needs the counseling,” they assert, “not me.”
The counselor should not minimize the problems that exist between the client and his or her partner; the problems and frustrations are often legitimate and reality-based. However, abusive clients must understand that the problems are not destroying their relationships. Rather, their own abusive responses – the aggressive choices they make in the heat of conflict – raze their relationships to the ground. Relational problems alone do not have the power to destroy homes. In contrast, the choice to abuse destroys lives, and abusive behavior is always a choice. After clients assume responsibility for their abusive choices, and the destruction their choices have inflicted on their relationships, meaningful change is possible. The challenge for the counselor is getting clients to attend to their destructive responses to relational problems, rather than to the problems themselves.
An important philosophical position lies at the heart of the client’s argument that his or her partner “drives him to abuse.” Are people wholly responsible for their choices? Is there a point, after sufficient provocation, when clients cease to be wholly responsible for their behavior, when their partners must assume some responsibility for our clients’ abusive behavior? How you answer these questions assumes great importance among this population of clients. How your clients answer this question is crucial. In this field of counseling, there is no single issue of greater importance.
I work with a wide variety of clients. There are times when I try to lessen the responsibility that some clients assume for the events in lives. There is the depressed client who feels excessive guilt, the victim of sexual assault who believes she somehow invited the rape, or the father who lost a daughter in an auto accident and blames himself for lending her the family car. In contrast, I hold abusive clients fully responsible for the choices they make. I ask them to assume full responsibility for their every choice, every time, without exception. “The only person responsible for the violence,” I tell them, “is the one doing the hitting.”
As discussed earlier in this course, clients typically attribute their abusive behavior to their emotional state (anger). They attribute their emotional state to their partners’ behaviors. The choices made by the client are conspicuously absent. Ask clients why they abused, and they will tell you why they were angry. Ask them why they were angry, and they will tell you what their partners said and did. They attribute their abusive conduct to their partners’ choices, rather then their own choices. Their paradigm suggests that the partners cause their abuse. To stop the abuse, you (the therapist) must help the client change their partners’ behavior. This is the basis of the client’s assertion, “She needs counseling more than I do.”
One way of responding to this assertion is to point out its impracticality. “When I started working in this field many years ago,” I say, “I explained to my clients that there are two ways to approach the problem of spousal abuse. The first approach is to try to get everyone to be nice to us. We can try to get everyone to treat us fairly, respectfully, and considerately. We can try to get everyone to express anger responsibly, never provoke us, and never give us a reason to abuse them. The problem with that approach is that it will take a long, long time. The second approach is to assume from the start that other people will sometimes say and do things that we do not like. Assume that people will sometimes disrespect us, hurt us, express anger childishly, provoke us, and do all manner of things that vex us. We can just accept the fact that people are not as good and responsible as we wish they were, and talk about how we will react to it. We can accept that we do not get to control how others act, nor choose the situation with which we have to deal, but take heart in the knowledge that we always choose our response to the situation. We can try to eliminate difficult and trying interpersonal situations from our lives, or learn to make wise and skillful choices in the face of such situations. The second approach seemed a lot more practical.”
Another response is to challenge the client’s notion that he or she is a victim. “Your life and your relationships are pretty much what you have chosen for yourself,” I often say. “Your choices are more important, as far as your own life is concerned, than anyone else’s choices. Victims lack choices. You make choices every hour of your life. Your life and relationships are the sum of all of the choices you have made, day by day and month by month, as the years went by. You chose your partner. You chose your strategy for handling problems. You chose your reaction to the choices of others. You chose your reaction to emotional upset and relational conflict. You chose to stay in the relationship or leave it. You chose to respond to conflict with love, support, and understanding, or with anger, insult, and aggression. You chose to assert leadership in the face of marital conflict or to think and behave like an angry child.
“Challenges of life and the choices of others certainly influence your life, but they do not define it. Nor do they have the power to define your relationships. Your choices, the way you choose to respond to challenges, are far more powerful in defining your life and your relations. If you do not like your life, make different choices. If you do not like your relationship, make better choices for yourself and your family. Your partner’s choices have never diminished your ability to choose not to abuse. As far as your life is concerned, your choices matter more than the choices of others. More than any other factor, your life today is what you chose it to be yesterday. More than anything else, your life tomorrow will be a reflection of the choices you make today.”
Newer clients hate it when I say this stuff. They feel irresponsible and guilty. Good – appropriate guilt has its place. More advanced clients love it when I talk this way. They feel stronger and more optimistic, and that is how I want them to feel. By taking responsibility for choosing their past, they open the door to choosing their future. They can choose better for themselves and their families, regardless of the challenges ahead. They can choose not to abuse.
“Choices chains” help clients identify poor choices from the past and identify better choices for the future. They help clients understand the true power of their own choices, and improve the choices they make in times of conflict. This treatment approach asks abusive clients to accept the following concepts:
Clients may say, “Wait a minute, Dr. Adams, what about my partner’s choices? What about all the hurtful things my partner does? Why do I always have to focus on my choices?”
“Human nature being as it is,” I reply, “it is easier to identify your partner’s poor choices than your own. But you can’t change your partner – you can only change yourself – and by changing yourself, you can often change your relationship. Change has to start somewhere and with someone. You might as well step up to the plate and take a leadership role by starting the change process in yourself. Further, it only takes one person to stop your abuse and your poor choices – you. It’s easier to ask your partner to change than for you to change. As I said, it’s easier to see your partner’s shortcomings than your own. Most people I work with can go on and on about their partners’ wicked behavior, but they find it harder to talk about the changes they need to make.
“If you examine past incidents of abuse openly and honestly, you will always find that, regardless of the behavior of your partner, there were choices that you could have made that would have led to a more positive outcome. Understand the choices you made that resulted in abuse, and identify the choices, which, had you made them, would have led to a more positive outcome for everyone. It is important to understand how your past choices led to abuse, and to identify better choices. With this understanding, it will be easier for you to make different choices the next time you are in a similar situation.”
Before going further with the chaining exercise, remind your clients of the pitfalls of blaming, minimizing, and denying. While they may be tempted to make themselves out as a powerless victims, they are neither powerless nor victims, and should not think of themselves in that way. At this stage of counseling, they have the power to choose a violence-free relationship. They have the power to choose not to abuse again in the future. They can choose to solve problems with their heads rather than with their hands, to communicate rather than shout, and to understand rather than demand. They can choose to remain calm, even when others are not. They can choose better for themselves and their partners, but only if they let go of their views of themselves as helpless victims. If they are to take control of their futures, there can be no room for blaming, minimizing, or denying.
As discussed above, behavior chains help clients identify their poor choices, and identify opportunities to make constructive choices during relational conflict. Choices chains help clients focus on themselves and their choices, rather than on their partner and their partners’ choices. There is another way in which choices chains help clients. Frequently, their first attempts to apply the concepts and skills in this course do not turn out as well as they might have hoped. It is relatively easy to learn these concepts and skills, but it is more difficult to apply them in the heat of conflict. When clients fail to apply a concept or skill successfully, a choices chain can help evaluate what went wrong.
When a problem comes up between clients and their partners, the goal is to get from Point A (a state of Tension) to Point B (back to the OK Zone of The Box) as shown in the illustration below. Suppose they try to use the concepts and skills in this course such as recognizing warning signs, self-talk, problem solving, time-out, the Big Picture, avoiding blame and control, and so forth, but instead of getting from Point A to Point B, they wind up at Point C (out of The Box). What happened? Clients should ask themselves, “How did I get from Point A to Point C? I tried to stay in The Box and use my skills, but everything went wrong.” This is when choices chains help clients out. They show each of the choices made one-by-one. A thoughtfully prepared choices chain will tell clients what went wrong – how they got from Point A to Point C, instead of Pont A to Point B, and how to avoid making the same mistake the next time.

Choices chains show clients they ended up out of The Box one step at a time. Every choice brings a client closer to the goal (the OK Zone of The Box), or takes him further from it. Choices chains are like looking at footprints in the snow; they tell the steps the client took toward or away from the OK Zone.
The examples that follow illustrate how choices chains are used:
Louis, a former client, provides the first example. Louis was married, but he still liked to have fun with the guys, especially if the guys planed to go to a club. It is not too surprising that Louis’ wife had a problem with his club fun. As I recall, Louis worked a swing shift at his job, so his hours were irregular. On the night described in Louis’ choices chain, he got off work early and headed to a club with his cousin, where his fun lasted all night. Scheduled to work the morning shift at his job the following day, he did not make it home that night and headed back to work directly from the club. To Louis’ surprise, his wife was waiting for him at work in the morning. The tension between them was high and there was some verbal abuse between them. The problem was not resolved that morning, and the tension followed Louis home after work, where the problem came up again. Louis made a series of choices that eventually led to abuse, as he described below.
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Louis’ Actual Choices |
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I got off work early and my wife thought I was going to be working overnight, so me and my cousin went to a club and I didn’t tell my wife. When I got to work the next morning, my wife was outside my job. |
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When she saw me, we started to argue and I played the macho role and told her that I’m a grown man and I don’t have to ask her permission to do anything. |
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When I got home, the arguing continued and I told her that I don’t want to hear her mouth and that she needs to grow up and stop acting like a big kid. |
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The fighting continued and I got frustrated and pushed her down on the living room floor. Someone called the police and I went to jail! |
Notice that when Louis made his choices chain, he only wrote down his own choices. He kept the focus on himself rather than on his partner. This is an important part of a choices chain: Clients only write down the choices that they made. Clients cannot change their partners’ choices. They can only change their own. Keep the focus on the things that clients have control over – their own choices. After Louis described the choices he made, he wrote down the choices that he could have made that would have led him to a better outcome. In other words, he wrote down the choices that would have led him from Point A to Point
B (the OK Zone of The Box).
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Louis’ Actual Choices |
Louis’ Better Choices |
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I got off work early and my wife thought I was going to be working overnight, so me and my cousin went to a club and I didn’t tell my wife. When I got to work the next morning, my wife was outside my job. |
I should have talked with my wife and let her know I was getting off early and that I wanted to go out with my cousin. |
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When she saw me, we started to argue and I played the macho role and told her that I’m a grown man and I don’t have to ask her permission to do anything. |
I should have listened to what she had to say and understood where she was coming from, and I should have been more considerate toward her feelings. |
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When I got home, the arguing continued and I told her that I don’t want to hear her mouth and that she needs to grow up and stop acting like a big kid. |
I should have called a time-out and let the situation calm down, and kept my comments to myself and not put her down when she did nothing wrong. |
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The fighting continued and I got frustrated and pushed her down on the living room floor. Someone called the police and I went to jail! |
I should have been a man and taken everything she had to say to me because we are supposed to be partners in this relationship. |
Any of Louis’ “Better Choices” would probably have prevented the violence that led to his arrest. When Louis started his counseling, he blamed his wife for the whole incident. After doing a choices chain, he understood the power of his own choices. He understood clearly that he had several chances to make choices that would have led to a different outcome. Unfortunately, he did not make those “Better” choices. He chose to abuse his wife, and by making that choice, he chose to get himself arrested that night. He had the power to choose better for himself and his partner, and he has only himself to blame that things turned out the way they did.
Holly, another client, wrote the choices chain below. Holly had been married for several years, and the first years of her marriage were good. Unfortunately, her husband started drinking heavily. Holly’s attempts to reason with him did not help, and one night he came home in the small hours of the morning, reeking of alcohol and very intoxicated. Holly met him at the door. Her choices chain tells the rest of the story.
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Holly’s Actual Choices |
Holly’s Better Choices |
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I reacted to the situation without thinking first. |
I should not have tried to reason with someone who had been drinking. I should have removed myself from the situation. |
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I proceeded to yell and start name-calling. |
I should have stayed inside The Box; I should have recognized my warning signs. |
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I stayed outside The Box, continued my name-calling and demanded he get out of my house. |
I should have known that demanding would only make things worse and wouldn’t accomplish anything. |
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I became more frustrated and angry when he wouldn’t leave because I didn’t feel in control. I continued my yelling and demanding that he leave. |
I should have taken a time-out and realized that I couldn’t reason with him at that time. I should have left since obviously he wasn’t going to. |
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I became more frustrated and angry and unfortunately then I kicked him. |
I should have not allowed myself to be “pulled” into continuing to argue. I should have just left myself instead of being controlling and demanding HE leave. |
Like Louis, Holly initially blamed her partner for the incident. As she completed her choices chain, however, she came to understand that she had been in control of her own destiny all along. If she had made any of the “Better Choices” available to her, there would have been no violence, and she would not have gone to jail that night.
Perhaps you sympathize with Holly. Certainly, everyone in her group understood the problem and Holly’s anger, and everyone agreed that Holly had to do something about her husband’s drinking problem. She could not just ignore it. However, Holly understood that her choice to deal with the problem by becoming verbally abusive and physically violent was a poor choice. In her own words, those choices did not accomplish anything and it only made things worse. It was her responsibility to stay in The Box and express her anger in a non-violent manner. She chose not to. The only thing her choices got her was a night in jail. Like Louis, she chose abuse and violence for her partner and for herself. Any of her “Better Choices” would have led to a very different outcome. To her credit, she took responsibility for her poor choices that day, as did Louis. Holly did not choose the situation she had to deal with, but she did choose the way she reacted to it. We all do. Even when faced with blatant wrongdoing from our partner, we have the choice to stay in The Box and act like a leader, or to leave The Box and behave abusively.
Richard, a divorcee who shared custody of his son, Brandon, with his ex-spouse Linda, provides the next example. Because of Richard’s past abusive behavior, the court issued a protective order that required him to stay away from Linda, but Richard sometimes ignored the order. Richard blamed Linda for their failed marriage, and objected to her new boyfriend. On the day in question, Richard picked up his son at school to take him to lunch. Richard knew that Linda worked at Brandon’s school and that he might see her there. That is, of course, just what occurred. As Richard was leaving the school with Brandon, he saw Linda. Richard’s refusal to comply with the protective order – and his controlling behavior towards Linda – are about to cause new problems for him. Look at his choices one-by one, as Richard later described them to his counseling group.
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Richard’s Actual Choices |
Richard’s Better Choices |
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I stopped at Brandon’s school to see him for lunch. I saw Linda while I was walking out. |
I should have waited until after work to see Brandon. |
Richard’s first choice was to ignore the court order by going to Linda’s workplace. It was a poor choice. As Richard later acknowledged, he was angry with Linda and was looking for a chance to confront her. Picking up Brandon for lunch was an excuse to see Linda “by accident.” Had he chosen to abide by the protective order, he would have spared everyone the entire incident. Instead, he chose to ignore the order.
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Richard’s Actual Choices |
Richard’s Better Choices |
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I talked to Linda outside of Brandon’s school about her boyfriend. |
I should not have talked to her and proceeded to lunch with Brandon. |
Richard still had time recover from his first choice. He could have chosen to avoid talking to Linda and simply gone to lunch with his son. Instead, he chose to violate the protective order by approaching Linda and bringing up an emotionally charged topic. Linda’s relationship with her boyfriend was none of Richard’s business, but he still wanted to control things.
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Richard’s Actual Choices |
Richard’s Better Choices |
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I told her she should stop taking drugs and start taking care of Brandon. I told her she was very immature and not responsible enough to take care of children. |
I should not have said anything. I can’t change her. I should have kept my opinions to myself and worried about Brandon with me. |
If Richard believed that Linda was endangering Brandon by abusing drugs with her boyfriend, there are appropriate ways to address the problem (raise his concerns in family court, report them to the Department of Children and Family Services, etc.). His choice to confront Linda in public on the steps of a school building, at Linda’s workplace and in front of his son, and in a manner that violated a protective order was foolish and unhelpful. Richard’s belligerent attitude and claim that Linda was unfit to care for Brandon was provocative and sent the tension level sky high.
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Richard’s Actual Choices |
Richard’s Better Choices |
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I called her a junkie and yelled at her in front of Brandon. I accused her of things she may not have done. Then she slapped me. |
I should have kept the name-calling out of it and expressed concern for her and Brandon. I should never have accused her because it only made her more defensive and made things worse. |
Nothing good happens when clients get out of The Box, and Richard was definitely out of The Box. He wanted to hurt Linda by verbally abusing her, and he selfishly ignored the effect of his behavior on his son, who had to witness his father’s humiliating tirade against his mother. Richard’s concerns about Linda’s behavior may or may not have been legitimate, but even if his concerns about her were entirely valid, they did not justify his choice to abuse her. The school authorities called the police, and they arrested Richard (for violating a protective order) in front of Brandon and the other people at the school. Any of Richard’s “Better Choices” would have led to a different outcome for himself, his son, and Linda.
When Richard started counseling, he was indignant about his arrest. He saw himself as a victim and railed against the police and the court system. Richard created a victim role for himself by limiting his attention to his first choice (I stopped at Brandon’s school to see him for lunch), and the result (she slapped me). As so many people do, he chose to narrow his attention to the last few seconds of the incident, and to ignore the choices that he made along the way. He refused to look at his own “footprints in the snow.” He found himself at Point C (slapped and arrested), did not like it there at all, and blamed others for it. Initially, he ignored his choice to use verbal hostility. I am not suggesting that Richard is responsible for Linda’s behavior. She made her own choices, as did Richard. I am suggesting that Richard’s assertion that he was an innocent victim in this situation was nonsense. He chose to go to Point C, step-by-step and choice-by-choice.
A choices chain forced Richard to stop thinking of himself as a helpless victim. As he worked on his choices chain, his footprints were unavoidable. They provided undeniable evidence that he had walked to Point C all by himself. He understood that, as far as his life went on that day, his own choices mattered more than Linda’s choices. In fact, his own choices mattered more than the choices of the police, the district attorney, or the court because any one of his Better Choices would have led to a very different outcome for him. Had he chosen to use one of his Better Choices, Linda would not have hit him, the police would not have been called, and he would not have faced jail and the ire of the judge. Richard eventually acknowledged that his own choices were more powerful than any other person’s choices in determining what happened to him on that day.
Choices chains are valuable because they show clients the power of their choices. “When you see yourself as a victim,” I advise my clients, “you are pretending that your own choices aren’t powerful. They are! All you have to do to show yourself how powerful your choices are is to complete a choices chain.” To their credit, Louis, Holly, and Richard were willing to look honestly at their choices and learn from their mistakes. Over the course of their counseling, each of them provided many examples of their ability to make Better Choices, and thereby choose a better life for themselves and the people who love them.
Maintaining an abuse-free relationship requires character, the strength of will to choose to do the right thing when you want to do the wrong thing, and behaving in a manner that fosters trust. In the closing sessions of counseling, I often relate the following children’s story as a way of explaining the task that lies ahead of every client. Over the years, I have been surprised at the powerful reaction of many clients to this simple story. Years ago when I was a boy, someone told me this tale about chickens and eagles. It is an old story, and I have heard several versions of it over the years. The details changed depending upon who was telling the story, but the moral of the story was always the same. Here is the story as I remember it:
There was once a beautiful and majestic eagle. The eagle built a nest in the top of the tallest tree on the highest mountain in the region. In the nest, she laid a single egg. A wise and noble mother, the eagle kept constant watch over her egg and protected it. She spread her wings by day to shade her egg from the heat of the sun, and she kept it close to her body at night to fend off the frosty air. She rarely slept or left the nest to hunt because she knew there were other creatures living on the mountain that would eat her egg if they got the chance.
One day a hunter saw her soaring high in the sky. He saw how beautiful she was and made up his mind to kill the eagle for her fine feathers; such feathers were much prized by the people in the valley below. He followed her to her nest, and when he found her in the tree, he shot her. The next day the egg shook and cracked, and a baby eagle was born. The young eagle called and called, but his mother did not come. Struggling to the edge of the nest to call for her again, he fell from the nest to the ground below.
This should have been the last of the baby eagle. By chance, however, a farmer looking for one of his sheep happened to wander by. When he got near the tree, he heard the young eagle calling for his mother. Looking first at the nest above, and then at a few feathers on the ground left by the hunter, the farmer guessed what had happened. “You’re alone now, young eagle, and your mother is no more,” said the farmer. “I’ll take you to my home where you’ll be safe.” The farmer put the infant eagle in his coat pocket. He carried the eagle to his farm in the valley below, and put the baby eagle in a pen with his chickens.
A couple of summers passed. One day, a man whom the people in the valley considered very wise happened to walk by the farmer’s house, and there he saw something remarkable. Among the farmer’s chickens was a beautiful eagle. The eagle pecked at the ground just like the chickens, and he walked and clucked just as the chickens did. Walking over to the eagle he asked, “Eagle, why are you here among the chickens?” “Sir, I don’t know what you mean,” replied the eagle, “this is my family.” “No,” said the wise man, “this is not your family. You are an eagle! You belong to the sky, not to the earth.” The wise man tried to teach the eagle, but the eagle did not understand. The eagle had never flown because no one had ever taught him to fly. He believed he was a chicken because he had always lived the life of a chicken.
The wise man thought for a long while. Then an idea came to him. He said, “Come with me and I’ll show you who you really are.” With that, the wise man picked up the eagle and put him on his shoulder. At first, it frightened the eagle greatly to be on the wise man’s shoulder as he had never been so high above the ground, but at the same time, he felt something familiar stir deep inside him. “Where are we going?” asked the eagle. “We’re going to the top of that mountain where the sun is setting,” answered the wise man. “Why?” asked the eagle. “You’ll see in time,” said the man. The eagle asked many more questions, but all the wise man said was, “You’ll see in time.”
The sun set as they reached the place where the mountain meets the valley, and all night they climbed toward the summit. The eagle could not remember ever being so far from the other chickens and the security of the farm. As they climbed he heard the voices of other animals, both the howl of the hunters and the cries of the hunted, and it all seemed strange but somehow familiar to him. On they walked through the night. The sky was just starting to lighten when the wise man stopped. “This is where you belong,” he said to the eagle.
The eagle was bewildered. The sky was getting lighter, but it was still too dark to see clearly. “I don’t understand,” said the eagle. “You will soon understand,” said the wise man, as they stood facing the growing light in the east. Slowly, the sun rose, casting a golden light in the face of the eagle. The morning wind rustled his feathers. The sun rose higher revealing a valley far below, and the eagle felt his heart race in his chest. “You are an eagle!” shouted the wise man. “Fly!” With that, he threw the eagle off the mountaintop! Terrified, the eagle tumbled over and over, falling to the valley below. The air rushed through his wings, and he fell faster and faster towards what seemed certain death on the valley floor. To his astonishment, something stirred in the eagle’s heart. He heard himself cry out, and the sound he made surprised him. It was not a cry of fear, but the screech of an eagle that the chickens heard in the valley below. The eagle spread his wings and he flew. He soared higher and higher in the morning sky. He understood. He was an eagle!
(I was about to write that the eagle swooped over the farm and ate the chickens, but that wouldn’t be appropriate.)
I ask clients to think of themselves as the eagle in the story. What sort of ending would they write for the eagle? They could write an ending that goes like this: The eagle no longer lived the life of a chicken. He saw himself as an eagle and grew the heart of an eagle. He soared high over the valley and became the noble creature he was meant to be.
Unfortunately, some people write a different ending for themselves: The eagle returned to the life of a chicken. Learning to fly was a lot of work, and his chicken friends thought all this flying and soaring was silly. They laughed at him, and told him to knock it off and act more like the other chickens. The eagle had thought and acted like a chicken for so long that he had grown a chicken’s heart. Soon, the eagle was back to pecking the dirt and clucking with his chicken friends, trying to forget his scary experience on the mountaintop.
“Do you see yourself as an eagle or a chicken?” I ask my clients. “I admit there are a lot more chickens than eagles in this world, and in some ways a chicken’s life is easier. Chickens do not take responsibility for their mistakes or try to figure out what is wrong. They just blame others for their problems. They do not take responsibility for their anger, and they are unwilling to learn or change. No one expects much from them; they are only chickens, after all. They just go on living their chicken lives.”
There are relatively few eagles among us. Eagles have the courage to acknowledge their weaknesses and the wisdom to correct them. They have the strength to become a respected leader, rather than a feared tyrant. Eagles have no fear of the criticism of chickens; an eagle’s commitment to growth is unshaken by the ridicule of the chickens around them. Courage, wisdom, strength, respect, fearlessness, commitment – that is what matters to an eagle. Most important of all, eagles have strength of character; chickens have none. The presence or absence of character is the easiest way to tell a chicken from an eagle. Eagles have it; chickens do not.
“Character,” I explain, “means choosing to do the right thing long after the desire to do the right thing is gone. In other words, character is doing the right thing even when you are sorely tempted to do the wrong thing. It is easy to avoid abuse and violence when everything around you is the way you like it. Even chickens can do that. But when you’re really angry and those around you are treating you unfairly or disrespectfully, it’s hard to do the right thing, to be a leader, use your skills, and stay in The Box. Sometimes a partner may deliberately try to provoke you. Now is when you find out whether you are a chicken or an eagle. Do you have the strength of character to do the right thing? There have been people in my counseling program who talked like an eagle in their group. When the going at home was easy, they acted like an eagle. But when things at home got tough and they were really challenged, they returned to their old chicken behavior. They got out of The Box, ignored the skills and concepts they learned over months of counseling, and abused their partners again. It is easy to talk like an eagle. It is a lot harder to live like one. Living the life of an eagle takes real character.”
Let me tell you about Joe, a former client of mine. Joe had as much character as any person I have ever met. Before I met Joe, he had lived a chicken’s life. In fact, Joe was the head chicken in his neighborhood. Active in gangs since childhood, violence was all he had ever known. He was not just violent and abusive – Joe was a killer, and even the other gang members feared him. His life was a revolving door of crime, violence, and prison terms. As one would expect, Joe was also abusive to his wife and children. He was a chicken’s chicken.
Joe came to counseling as a condition of his parole after serving several years of a prison sentence. He was not a youngster any more. Joe was in his thirties, and he was tired of his chicken life. Joe talked about his wife and children in his sessions. He said he wanted to be part of their lives, and that he was determined to do whatever it took to be a good husband and a real father to his kids. Joe wanted to be an eagle. Privately, I doubted that he had the character to change, to live an eagle’s life. After all, like the eagle in the story, all Joe knew was the life of a chicken.
Joe surprised me. As the weeks and months went by, he participated constructively in his group and took his counseling very seriously. Joe took responsibility for his choices and set a positive example for others in the program. His crudely written homework assignments were almost illegible, but there was sound understanding and application of the concepts and skills that he was learning. I had to admit that Joe seemed to be transforming himself into an eagle, but the story he told us one week astonished everyone, including me. Joe related the following story in his group, which I have written as best as I recall it.
“I took my family to see a movie that my kids wanted to see,” said Joe. “There were four or five teenage guys – “wannabe gangsters” – sitting a few rows behind us, and they were talking loudly, swearing, and cracking jokes during the previews. I tried to ignore them, but I felt myself getting mad. My wife and kids were really looking forward to seeing the movie, and I wanted them to have a good time. Besides, it cost a lot of money to see it. I used self-talk to calm down, but these guys kept talking. I felt my wife squeeze my hand. I think she knew I was getting mad and she was afraid what I might do. She didn’t want me to get in any trouble.”
“The movie started and these guys just got louder. I knew my kids couldn’t hear the movie. I think the other people there were afraid to say anything, so I stood up and told them to knock it off. I didn’t yell at them; I just told them to be quiet so my kids could hear the movie. They quieted down after that, but then they started throwing popcorn and stuff and some of it hit my kids. I saw my warning signs. Mainly, I started to think about ways to hurt these guys, and I knew I had to get myself out of there or I was going to get out of The Box. I had to think about what to do. I got my family up and we went to the very back of the theatre where we could be alone. That seemed to solve the problem and we watched the rest of the movie in peace.
“When the movie was over I told my wife and kids to stay in their seats until everyone left. I didn’t want any more trouble or to have another confrontation with those guys. But those guys didn’t leave with the other people. They waited until everyone left and then came up the stairs to where we were sitting. I thought, well, here we go. Part of me said a real man doesn’t take this shit! I’ve had enough. These punks asked for it and now I’m going to ‘f’ them up like I used to do. But another part of me said no, stay calm. Think of my wife and kids. They need me, and I want to be with them. These guys aren’t worth my time. (Joe meant the time he would have to do if he violated his parole by getting in a fight.) The guys came up to me and stood in front of my chair, and one of them threatened me by flashing gang signs. They did this right in front of my wife and kids! I wanted to kill them!”
This was a true test of Joe’s character. Part of him did not want to do the right thing anymore. His prior life as a chicken told him to go one way; his recent life as an eagle told him to go another. He had to choose to continue living like an eagle, or to return to the life of a chicken. Conflicting thoughts ran through his head.

When the going got tough, Joe spread his wings and flew. He stayed in The Box. He was an eagle, and he proved that he had the character to live an eagle’s life. He thought about this as he walked to the car with his family. He really had changed. In the past, he would have been walking to a police car while his wife and kids looked on. Now things were different. He had the skills and the character to choose a better life, both for himself and for his family. Joe’s group members were amazed that he had been able to keep his head in the face of such provocation, and they congratulated him. One of the newer group members said, “Hell, I wouldn’t have taken that shit. I would have kicked their ass then tried to get away!” Joe just looked him in the eye without saying a word. Some chickens will never understand why eagles want to fly.
“Dr. Adams, I haven’t hit my wife in three months and she still doesn’t trust me! How long is this going to take?” The client who asked this question was obviously frustrated. He had abused his wife for years, but seemed to think that after three months of semi-responsible behavior he should get a prize or something. Clients must understand that regaining trust is not easy. It is easier to lose trust than to get it back. Once lost, trust returns slowly, if it returns at all.
“You lose trust,” I explain, “by getting out of The Box. Every ‘out of The Box’ incident erodes the trust that your partner has in you. How do you get trust back? Well, sometimes you can’t. If there have been a lot of out of The Box incidents, or if the incidents have been severe, your partner and children may never trust you again. Your partner may leave you. If that is what has happened to you, don’t blame them. That is the price for acting like a child. All you can do is take responsibility for your actions, and master the skills and concepts you learn so that you do not make the same mistakes in your next relationship. If you are still with your partner, getting back the trust you have lost should be foremost on your mind. The only way to get trust back is to stay in The Box and let the clock run.”
Words and promises are not enough to win trust. Words are cheap; promises are easy to make and easy to break. Only by choosing to stay in The Box will clients regain their partners’ trust. Someone once said, “What you do speaks so loud I can’t hear a word you’re saying.” Advise clients that they will have to prove themselves trustworthy repeatedly, and that winning trust back is a gradual process that takes time. For clients who want something more concrete, here’s a two-step process that’s almost guaranteed to get results:
Step One: Do something to show your partner that you are trustworthy.
Step Two: Now do it again a thousand times.
“You didn’t expect it to be easy, did you?” I ask. “If you start to doubt that getting back trust is worth the effort, pull out your Big Picture and read it. It should become clear that your efforts are worthwhile. Be warned, however, about the dangers of claiming to be an eagle and then returning to roost with the chickens. In other words, if you claim to have changed and then get out of The Box, trust will be harder than ever to win. Getting out of The Box, even if it is only once every hundred times you get angry, will generate mistrust. If you are going to win your family’s trust and maintain an abuse-free relationship, you have to commit yourself to staying in The Box from now on, and from now on means forever.”
In this course, as in the first spousal abuse course, I have tried to provide the reader with the concepts and treatment strategies that have demonstrated their effectiveness in a clinical setting with the majority of clients the majority of the time. While time constraints do not allow for the discussion of everything worthy of discussion, the issues addressed here provide a solid foundation for clinicians faced with the problem of spousal abuse. In closing, I would like to speak to the widely held perception among mental health professionals that abusive clients are unresponsive to treatment. Many of my colleagues avoid such clients in the belief that they simply do not change.
A few days ago, for example, I met with Larry and Rachel. Larry started counseling several weeks ago to address his abusive behavior toward Rachel. Larry presented with an extensive history of explosive outbursts of anger that included episodes of verbal and physical assaults upon Rachel; the assaults were increasing in frequency and severity. Rachel’s history included treatment for bipolar disorder by her psychiatrist, psychiatric hospitalizations (largely due to medical non-compliance), impulsive and irresponsible behavior in a variety of areas, anger outbursts of her own, and substance abuse. Rachel’s substance abuse was a significant issue and source of conflict in the marriage; a medical professional, she had lost her employment due to abuse of prescription drugs.
Despite the daunting problems in their relationship, Larry and Rachel loved each other. Both adamantly declared their desire to stay together and work through their issues rather than separate. Rachel is currently receiving appropriate treatment for her issues. She actively participates in a substance abuse program, attends individual counseling, and cooperates with her psychiatrist to manage her medication. Larry participates in individual counseling and actively participates in a specialized group for spousal abuse. He expresses a firm commitment to do whatever he has to do in order to stop his abusive behavior.
Larry’s prognosis is very optimistic. Over the weeks, all physical abuse has stopped. He still gets out of The Box and verbally abuses Rachel, although the frequency and intensity of these incidents are declining. Larry acknowledges the incidents, and more importantly, assumes full responsibility for them. He makes no effort to blame Rachel for his abusive conduct. Larry learns from his mistakes, and demonstrates increasing skill in evaluating his behavior to identify areas that need correction. Though sometimes discouraged, he continues to participate constructively in his individual and group sessions. In short, Larry is exactly where I would expect him to be at this stage of counseling. He is increasingly knowledgeable, but he is not yet proficient. He is making his first fumbling attempts to apply the skills and concepts that he will eventually master and rely upon for the rest of his life. Larry is following the learning curve that I have seen thousands of others follow over the years.
Recently, Rachel asked to see me privately. Tearful and distraught as she spoke, Rachel said her psychiatrist had advised her to get out of her marriage now. “It is only a matter of time,” he told her, before Larry hits her again. The counselors at her substance abuse program also encouraged her to divorce her husband, and suggested that her sobriety depended on it. She had to choose, they suggested, between sobriety and her marriage. Through some mystic clairvoyance that I have never been party to, her counselors were unanimous in their opinion that Rachel’s goal of an abuse-free relationship with her husband is idealistic and hopeless. “Wake up and smell the roses,” they implied. Abusive behavior is not amenable to treatment. Your hope is ill founded. Larry will never change. Give up. It is only a matter of time. Get out now.
Unfortunately, there is more asserted about spousal abuse than has ever been demonstrated. Myths abound. There exists a pervasive notion in our profession that abusive conduct is unresponsive to any form of intervention – that abusive clients are different from other people. The prognosis for abusive men and women is not guarded; it is decidedly pessimistic. As a clinician who has worked in this field for many years, I am not surprised when abusive clients stop abusing. To the contrary, I am surprised when they do not stop abusing. Given a treatment protocol that provides clients with sound concepts and needed skills, I assure you that reasonably motivated people can and do stop abusing.
This is not to say that treatment is successful for every abusive client. Some people simply refuse to change, and they will make their position abundantly clear in the first six weeks of counseling. Among such clients, out of The Box incidents will continue unabated, and when discussing them they doggedly insist upon critiquing their partners’ mistakes rather than their own. They deny responsibility for their choices, and flash with anger at the counselor’s suggestion that they alone are responsible for their abusive conduct. They understand the concepts behind the strategy; they just decline to apply them. It is my experience, however, that such clients are the exception rather than the rule. A modicum of motivation warrants optimism.
Most clients follow a relatively predictable course in treatment. I have found, for example, that physical violence typically stops long before verbal abuse. The typical course of treatment is six to twelve months. Six months into treatment, the majority of clients have achieved important objectives. New incidents of physical assault are unlikely. Incidents of verbal abuse are few, and when they do occur, they are of less intensity and of shorter duration. The client acknowledges these setbacks when they occur, and shows genuine remorse. They are usually surprised by their conduct and disappointed in themselves; they thought they were beyond such outbursts. They assume responsibility for their behavior, and they demonstrate increasing competence in evaluating the incidents and taking corrective action quickly and efficiently. The process is slow, arduous, and time-consuming. Set-backs are common, but the goal is worthy of the effort.
David is a client approximately six months into his counseling program. His grandmother is terminally ill, and he spends a lot of time comforting her in the hospital. Recently, he stayed with his grandmother until the early hours of the morning. Upon leaving the hospital, he felt depressed and lonely, and although it was late, he drove to his girlfriend’s apartment to talk. Arriving at her apartment, David heard sounds of a party inside. Looking through her window, David saw his girlfriend and several other people in various stages of undress. He watched as they took turns doing lines of cocaine on the coffee table.
“I was pissed,” he said. “I wanted to bust the door in and beat the hell out of everybody.” Beating the hell out of everybody was more than idle thought; David is a professional boxer. “Then I thought about The Box,” he continued, “and how nothing good ever happens when I get out of The Box. I just got back in my car and drove home.” David made a choice consistent with his goal of a non-violent lifestyle (at least as far as his personal relationships are concerned). Consistently choosing to stay in The Box will allow him to maintain it, as so many have done in the past.
And what of Larry and Rachel? Their future is still undecided. Will events prove Rachel’s counselors right, or will they justify her hope for an abuse-free life with Larry? I don’t have a crystal ball, but if I were a betting man, I would place my money on Larry and Rachel’s marriage. Knowing them as I do, I think the odds are on their side.
I am happy to respond to questions or comments about the treatment strategies presented in this course. You may contact me here. You may purchase my treatment manual by clicking on The Choices Program: How to Stop Hurting the People Who Love You.
Adams, W. E. (2003). The Choices Program: How to Stop Hurting the People Who Love You. W. E. Adams, copyright 2003. (Ordering information available on this website.)
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